Question about DISH Network ViP722 DTV Receiver / 350-Hours Video Recorder

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I have a DISH Network ViP722 DTV Receiver / 350-Hours Video.... Whenever I have my brightness setting below 40 on my LG TV, my Dish DVR will no longer respond to its Dish issued remote control. If I turn the brightness anywhere above 40, the DVR works fine. How can I fix this?

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  • 185 Answers

Hello! Daniel Busa with Dish Network. That would be a case of remote interference. You'll need a model 6.3 or 6.4 remote. You can set it to a uhf frequency instead of an ir that will correct the issue.

Posted on Dec 25, 2010

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I have an LG 42LG70 42 in. HDTV LCD TV. Whenever I have my brightness setting below 40, my Dish DVR will no longer respond to its Dish issued remote control. If I turn the brightness anywhere above 40,...


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Guest,

Are you still having problems with your DVR receiver? Try unplugging the receiver for 10 seconds and plugging back in. The receiver will reboot and acquire satellite signal. If this doesn't fix the problem there may be an issue with the receiver. I hope this helps.

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yOU MORE THAN LIKELY HAVE BEEN THE VICTIM OF HARD DRIVE FAILURE. Call and get a new box sent to you or set up a service call.

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