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My griddle burner pumps out propane; the temperature dial doesn't seem to have any affect on the gas coming out of the jets and the fumes are extremely strong that we barely use the griddle. Is there a way for me to adjust it down? Also, there is a green fabric wrapped wire that extends from the back of the range in the area of the griddle that is not plugged into anything. I'm assuming that this should be plugged in. If so, where?

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  • Dea Traverso Aug 26, 2010

    This should be posted under Kitchen Ranges not microwave ovens.

  • Dea Traverso Aug 28, 2010

    Hi Greg,

    I've pulled the drip pan out and used a mirror to see the underworkings of the griddle burner, etc. I see the "metal kind of box" that is right behind the temperature dial but I can't seem to locate any spot where that green wire would attach to. I've run the mirror under the propane line but still didn't see anything. The connectors to the other burners are very easily located and those wires connect directly under each burner but I don't seem to see anthing related to the griddle. The "ribbed" metal tubing which I gather is the gas line coming into the range does connect directly to that metal box behind the temperature dial for the griddle and I do see where two wires could attach to it and both of them are already inserted. They are both white covered wires with peach colored clear plastic/rubber protectors on the connectors. Perhaps the green wire isn't for the griddle; perhaps it is an auxillary wire to use if say, I had opted for the grill burner vs the griddle. In any event, what controls the amount of gas that is pumped through the jets because it is way too much for the griddle. (The other burners are not at issue; just the griddle.) Is it something I can adjust, and if so, how? Thanks Greg for your help... Dea

  • Dea Traverso Aug 31, 2010

    Thanks Greg...I'll have to go ahead and call for service. Too bad it wasn't just any easy fix; I think I would be foolish to try and take anything apart on my own. --Dea



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The green fabric should contain a wire/connection coming from the thermocouple since it has temperature and not just an adjust it to where you see it type.Know what I mean?The thermocouple should be a somewhat long,thin metal tube and the connection should plug in somewhere in the regulator,which would be a metal kind of box(something other than the tubing)be in the propane line between the tank and the dial probably close to the dial if not directly connected to it.Can you see the tube?If you need help just reply to this post and i will get an auto link.
Good luck! Greg

Posted on Aug 26, 2010

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  • Greg McCarthy Aug 28, 2010

    Okay Dea.So what you said was that there was an option to have either a regular grill or a griddle,it's one or the other you can't have both correct?Also did the dial used to work,it seems as if it did since you're posting.It sounds like the burner is pretty low too.Would you give me the make and model number of your grill?It may help me find a parts breakdown or something very useful.Another thing,does the dial have any numbers on it for temperature or is it a high/low or just basically on/off.


  • Dea Traverso Aug 30, 2010

    Hi Greg,

    Yes the stove has the option to accept either a grill or a griddle; it just slips in so I am able to remove it to look at everyting underneath the actual griddle pan. The dial has always worked; I am not the original owner of this Viking range but for the past 5 years I've had it, the dial has always worked and yet it really seems to pump out to much propane. The dial is just like those for the ovens, with low, degree temperatures starting with 200 up to 450 and then high. The model of this range which designates the option with the griddle is: VDSC485-6GCB. Sorry for the delay, been out of town. Thanks again! Dea

  • Greg McCarthy Aug 30, 2010

    Forget the link for now.I put it there for a reference for myself.Couple more questions.Do you have to open the gas valve every time you use,if yes,it and is that normal or did you have to do it since this started.When you start it does it go straight to high flame?If yes how do you turn it off and is that normal procedure or not?I have found out that it is controlled by a thermostat.A part that measures the heat your dial wants compares it to the heat it is sensing in the chamber/burner section and tells the regulator to adjust the flame according to what it is required compared to what you want.Got that?lol.Anyhow,depending on how you answer the questions,we should be able to figure it out.I would imagine that the green wire does not seem to be an issue because 1.It would be obvious to where it plugged in and you found nothing2.It would not likely just disconnect unless someone was in there just moving their hand around back and forth and since you also had to use a mirror just to SEE it,nope.3.The way they talked about how you could select different options as to how the oven is set up,you already said it.It probably was just that they are all made the same,different options require different things.It looks like it had 4 burners but now has 2 griddles correct?Yes,there will be "leftover" parts.(I hate that).They do it in car fuse boxes too.Be looking for your reply.Hope you went out of town for something fun at least Dea! Greg

  • Dea Traverso Aug 31, 2010


    No, I don't have to open a gas valve, just turn the griddle temperature knob; just like you would turn on any oven.

    Regarding the green, wire: I thought perhaps I had disengaged it when I pulled out the 48 wide drip pan to clean at one time or another that is under all of the burners; it is a huge piece of equipment; 22 x 48.

    The range is a 6 burner configuration: 2 griddle 4 viewed from left to right.


  • Greg McCarthy Aug 31, 2010

    If you turn it on and it goes straight to high flame,I would say the gas regulator is bad or needs servicing.Some are designed with a spring inside which helps control the gas flow.I am not positive about this particular case but that sounds like an example of that type design.I did find their number

    1-888-VIKING1 if you want to double check or request service or do you want to self-repair?Doesn't sound like you want to self-repair but I always ask.Let me know how you make out Dea.Greg

  • Greg McCarthy Aug 31, 2010

    Yes,if you are unsure about anything as far as gas appliance repair,it's not something to BOOM mess'll tell you now too,I think regulators are probably close to $100+ labor+house call+repair centers normally have a 20% parts price markup from what they pay. :( I also saw pictures of those things on their site.That thing is pretty big. Cya Greg



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