Question about LG CHOCOLATE VX8500 Cellular Phone

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LG CHOCOLATE VX8500 Cellular.(verizon)

Screen glows white. Can't shut off. Any way to reboot? Worth fixing?

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There's no way for you to fix the issue, but Verizon can replace the phone for you if you go into any Verizon store with a tech department.

If the phone is less than a year old (or you have extended warranty or the $5.99 insurance) then they should be able to replace it at no cost assuming the phone isn't showing any signs of serious physical damage.

If the phone is older than one year and you don't have extended warranty/insurance then they will still replace the phone but usually for a $50 fee.

Now the tricky part - watch your phone carefully. If the display is a solid white, plays sounds, receives calls/texts, etc then the techs at Verizon should be able to get your data off of it. However if the display shows all white then blinks black and goes white again, then you have a software crash and your data is lost :(

Posted on May 06, 2008

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