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Re: drum light on
Ok..unplug the printer from the computer...and try it that way...you may need to re install the driver on the computer, and flash the memory from front panel on the printer..let me know after you recycle the printer.
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I have a Xerox xc820. The drum kit needed to be replaced, which I did as well as put in a new toner cartridge. The pages are now coming out very dark. Prior to putting in the new drum kit and new toner cartridge, the machine ran fine. I have tried all I know how to do and to no avail. Have cleaned the "wire", all the parts I can get to and cleaned the plate. Any help would be appreciated.
check your OPC drum life, if you have a poor quality with a new cartridge installed (light copy, dirty copy) the opc drum must be replaced, check you machine counter if you have reach 100k copies you need to replace the drum, if you are using a new OPC DRUM, you need to clean the machine, you have to call for service because there is many parts that muat removed to clean properly.
The procedure is similar to replacing the toner but instead of putting a new thing of toner inside the drum, you remove the toner and put it in the new drum. Open the front cover and pull out the drum and toner assembly. Place on newspaper or other disposable material (toner may spill). Push down the blue lever to unlock the toner cartridge. Remove the cartridge from the drum. Unpack the new drum (keep it out of the light until ready to replace the drum). Push the toner cartridge into the new drum until it locks into place; the blue lever should lift automatically. Put the assembly back in the printer. Clean the printer as recommended in the manual while it is open; this includes cleaning the corona wire before replacing the drum assembly.
After replacing the drum, reset the drum counter: with the printer on and the drum light blinking, open the front cover and press and hold the GO button until all of the LEDs light up (about 4 seconds). Then release the GO button and close the cover. Check that the drum light is off. (The manual says you should do the reset first but I tend to avoid this in case of distractions.)
Hi Please follow the bellow instruction… Open the front panel. Remove the toner and the drum. Remove the toner from the drum. On each side of the toner, there should be a little glass. Put the piece of duck tape on one of them. Put everything as it was. Turn on your printer. Now, the low toner light should be gone and the green light should be on. Now, you can empty your cartridge. If the Drum light is still lit after replacing the drum unit, the Drum counter may not be reset. Reset the Drum counter as follows: Open the front cover. Locate the control panel button under the LED lights on the left side. Pres the control panel button until all lights are lit, and then release it.
This Machine needs a copy cartridge. Replacing the toner will not clear it. The copy cartridge is the drum unit which is why the drum light is on. With the new copy cartridge a chip on the cartridge will reset the counter and clear the "CC" and the drum light. If you cant find this I can send you one. I believe on this model it is user replaceable.
the "screen" is actually called a grid, it is supposed to be on a unnit called the "primary" which sits on top of the drum (long silver unit) it may have a screw holding it. It must have been serviced or someone touched it, does not come off by-itself, anyway, it distributes the charge of the primary to the drum.
So look for a unit that sits directly on top of the drum unit and is the same lenght as the drum
Here are the steps involved in replacing the drum assembly as copied from a users manual:
DRUM CARTRIDGE REPLACEMENT The useful life of the drum cartridge is approximately 18,000 copies. When the internal counter reaches approximately 17,000 copies, the drum replacement required indicator will light up indicating that replacement of the drum cartridge will be needed soon. When the indicator begins to blink, the unit will stop operating until the cartridge is replaced. Replace the drum cartridge at this time.
1 Remove the TD cartridge (Toner Cartridge). Hold the drum cartridge handle and gently pull the cartridge out. Dispose of the old drum cartridge in accordance with local regulations. 3 Remove the new drum cartridge from the protective bag and remove the protective cover from the cartridge. Then gently install the new drum cartridge.
When closing the covers, be sure to close the front cover securely and then close the side cover. If the covers are closed in the wrong order, the covers may be damaged. Do not remove the protective cover on the drum portion (black paper) of a new drum cartridge before use. The cover protects the drum against external light. Do not touch the surface of the drum (green portion) of the cartridge. Doing so may cause smudges on the copies.
4 Gently install the TD cartridge. Close the front cover and then the side cover by pressing the round projections near the side cover open button. The drum replacement required indicator will go out and the start indicator will light up.
J2 is the indication that the Drum Cartridge life has elapsed. The possibly exists that the Customer has installed a New Drum Cartridge. The Customer would be directed to change their Drum Cartridge by their User Guide. This action on the part of the Customer will cause the Drum Reset Switch to actuate for a moment when the Side Door is closed. This is with the provision that the Drum Reset Circuit is working properly. That momentary actuation of the Drum Reset Switch, being actuated by the New Drum, resets the Drum Counter. Should something be faulty with either the reset mechanism on the New Drum Cartridge, or the Drum Cartridge reset Switch circuit, the Counter will not reset. Note: A new Drum Cartridge will NOT reset the Drum Counter unless the machine is holding a J2presenton the display. The first revolution of the Drum will render the Drum Cartridge used.A Used Drum Cartridge will NOT be capable of resetting a J2. Again, one revolution of a new Drum Cartridge will render it to be a used Drum .