Question about Canon PIXMA MX300 All-in-One Printer

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What does ECM RX stand for? Trying to receive faxes and they don't come through - I've obviously set up my "fax receive" wrong. What do I do?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

scrodamoon
  • 659 Answers

SOURCE: fax

To test your fax setup
1 Press Setup.
2 Press 6, and then press 5.
This displays the Tools menu and then selects Run Fax Test.
The HP all-in-one displays the status of the test on the color graphics display and prints a report.

3 Review the report.
– If the test passes and you are still having problems faxing, check the fax
settings listed in the report to verify the settings are correct. A blank or
incorrect fax setting can cause faxing problems.
– If the test fails, review the report for information on how to fix any problems
found. For more information, you can also see the next section, The fax test
failed.
4 Press OK to return to the Setup Menu.

Make sure you used the phone cord supplied in the box with your HP all-in-one
to connect to the telephone wall jack. One end of this special 2-wire phone
cord should be connected to the port labeled "1-LINE" on the back of your
HP all-in-one and the other end to your telephone wall jack

This special 2-wire cord is different from the more common 4-wire phone cords
you might already have in your home or office. Check the end of the cord and
compare it to the two types of cords shown below.

If you used the 4-wire phone cord, disconnect it, find the supplied 2-wire cord,
and then connect the 2-wire cord to the port labeled "1-LINE" on the back of
your HP all-in-one. For more information on connecting this phone cord and
setting up your HP all-in-one for faxing, see Fax setup.
If the supplied phone cord is not long enough, you can extend it. For
information see The phone cord that came with my HP all-in-one is not long
enough.
● Try connecting a working phone and phone cord to the telephone wall jack
that you are using for the HP all-in-one and check for a dial tone. If you do not
hear a dial tone, contact your telephone company and have them check the
line.
● Other equipment, which uses the same phone line as the HP all-in-one, might
be in use. For example, you cannot use your HP all-in-one for faxing if an
extension phone is off hook, or if you are using your PC modem to send an email
or access the Internet.
● The phone line connection might be noisy. Phone lines with poor sound quality
(noise) can cause faxing problems. Check the sound quality of the phone line
by plugging a phone into the telephone wall jack and listening for static or
other noise. If you hear noise, turn Error Correction Mode (ECM) off and try
faxing again. For information, see Use error correction mode. If the problem
persists, contact your telephone company.
● If you are using a digital subscriber line (DSL) service, make sure that you
have a DSL filter connected or you will not be able to fax successfully. The
DSL filter removes the digital signal and allows your HP all-in-one to
communicate properly with the phone line. Obtain a DSL filter from your DSL
provider. If you already have a DSL filter, make sure it is connected correctly.
Make sure your HP all-in-one is not connected to a telephone wall jack that is
set up for digital phones. To check if your phone line is digital, connect a
regular analog phone to the line and listen for a dial tone. If you do not hear a
normal sounding dial tone, it might be a phone line set up for digital phones.
● If you are using either a private branch exchange (PBX) or an integrated
services digital network (ISDN) converter/terminal adapter, make sure the
HP all-in-one is connected to the port that is designated for fax and phone
use. Also, make sure that the terminal adapter is set to the correct switch type
for your country/region, if possible.
Note that some ISDN systems allow you to configure the ports for specific
phone equipment. For example, you might have assigned one port for
telephone and Group 3 fax and another port for multiple purposes. If you
continue to have problems when connected to the fax/phone port, try using the
port designated for multiple purposes; it might be labeled "multi-combi" or
something similar. For information on setting up your HP all-in-one with a PBX
phone system or ISDN line

you may also refer to the manual for this unit here
if you go there please refer to page 82 of the manual or chapter 10

Posted on Aug 02, 2008

rhoncruz
  • 134 Answers

SOURCE: Canon MP530 receive fax issues

Receive Mode Settings Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel. Receive Mode Setting

  1. Press the <FAX> button to enter Fax mode.
  2. Press <Menu>.
  3. Press the right or left arrow button to select [Receive mode settings], then press the <OK> button.
  4. Press the up or down arrow to select the receive mode that best suits your needs, then press <OK>.

Types of receive mode
Select the receive mode according to your needs.
Receive mode
Purpose
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
FAX :
The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:
  • Ring start timing and Telephone ring length can be specified in FAX/TEL auto switch in the Receive mode settings.
  • If you want the telephone to ring when it receives a fax, connect a telephone to your machine and enable the Incoming ring settings in RX settings.
  • The phone attached to the machine may not ring depending on the telephone type you are using.

FAX only
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.


DRPD
FAX :
Your telephone line will ring according to the ring pattern you have chosen and receive the fax automatically. Voice call :
Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
FAX :
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
The telephone attached to the machine will ring. Pick up the handset to answer the call. Note: If you are far from your machine, you can use the remote receiving function to receive faxes. Pick up the handset of the telephone connected to the machine and press 25 (the remote receiving ID).

Ans. machine connect
FAX :
First the answering machine connected to your machine will respond to an incoming call, and then the machine will receive faxes automatically. Voice call :
The answering machine connected to your machine will respond to an incoming call. Note:
  • Set the answering machine to answer on the first or second ring.
  • The entire message should be no longer than 15

Posted on Dec 01, 2008

aknz
  • 1 Answer

SOURCE: fax error message = TX cancelled:RX fax info

Two Issues:

1. The Transmission Speed of the MX860 may be too fast.
Solution: on FAX Menu go to Settings>Device Settings>FAX Settings>Transmission Settings >"TX start speed" and change to 14400 or lower (14400 worked for me).

2. The recipient FAX machine may be receiving by a different number than the one you dial. This may occur if you dial a free-calling no.
Solution: Go to Transmission Settings as above>"Check RX fax info" and turn it to OFF. This disables the mismatch issue.

Hope this helps. aknz

Posted on Sep 25, 2009

  • 1 Answer

SOURCE: Tx Cancelled: Rx Fax Info Mismatch

Can you tell me how you resolved it? Please Email me at:

PalpatineX@comcast.net

Posted on Dec 16, 2009

canontech
  • 1219 Answers

SOURCE: My Canon MF4350D doesn't receive the fax

In fax/tel mode the machine recognize if it is call or fax it should work.Try without ans.machine and see.

Posted on Jan 13, 2010

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2 Answers

I Cannot Receive a Fax - the pages are blank


A second line isn't needed, this wouldn't cause blank pages to be printed. This could cause fax's not to be received if the line is in use. There could be 2 causes of blank fax's. Either the obvious which is the person sending the fax is faxing the document the wrong way up. Or the fax board on your copier has a malfunction. Because of the copier's age, this seems likely, although i hope not. hope this helps.

May 07, 2013 | Sharp AR-M355N Copier

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My fax cannot receive e faxes sent by a computer. Standard faxes from a fax machine receive fine.


Hi; its a problem of speed Tx and Rx config your coputer speed at the same speed of the fax. the fax use the mode ECM for Tx and Rx

Sep 24, 2010 | Canon FAXPHONE L80 Laser

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On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Nov 17, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Machine tries to fax while on phone


Hi ...

There are situations when fax interrupts the telephone conversation. The possible cause of this issue is Remote RX feature on MP 780. There are 3 possible solutions to these problems which are listed below:

I) Change Remote RX ID on MP780
  1. Confirm the <Fax> button light is lit. If the light is not lit, press the <Fax> button.

  2. Press <Menu> button. [RECEIVE MODE] will appear on the display.

  3. Press < (left arrow) or > (right arrow) to select [RX SETTINGS].

  4. Press <OK>. [ECM RX] will appear.

  5. Press the < (left arrow) or > (right arrow) to select [REMOTE RX].

  6. Press <OK> twice. The current Remote RX ID number will appear.

  7. Press < or > to select the desired Remote RX ID number. The options are from 00 to 99.
  8. Alternatively, you can press the numeric keypad to select the number.
  9. For example, to select [38], press <3> and then press <8>.

  10. Press <OK>.

  11. Press <Stop/Reset> to return to standby mode (date and receive mode will appear).
II) Turn off Remote RX on MP780

  1. Confirm the <Fax> button light is lit. If the light is not lit, press the <Fax> button.

  2. Press <Menu> button. [RECEIVE MODE] will appear on the display.

  3. Press < (left arrow) or > (right arrow) to select [RX SETTINGS].

  4. Press <OK>. [ECM RX] will appear.

  5. Press the < (left arrow) or > (right arrow) to select [REMOTE RX].

  6. Press <OK>. The current Remote RX option [ON] will appear.

  7. Press < or > to select [OFF].

  8. Press <OK>.

  9. Press <Stop/Reset> to return to standby mode (date and receive mode will appear).
III) Choosing a receive mode MP780
If you want to receive only faxes automatically with your machine, or you have a dedicated telephone line for fax use only:
  • Select [FAX ONLY MODE].

    When you receive a fax call: The machine will receive the fax automatically.
    When you receive a voice call: You will not be able to answer the call.
If you receive mainly voice calls and sometimes faxes, or you want to receive faxes manually:
  • Select [MANUAL MODE].

    When you receive a fax call: The telephone will ring. Pick up the handset and if you hear a beep, press <Black> or <Color> on the machine to receive the fax.
    When you receive a voice call: The telephone will ring. Pick up the handset to answer the call.
    For remote receiving: If you are far from your machine, dial 25 (the remote receiving ID) on your telephone to receive faxes. (Telephone being used, such as a base station for a cordless phone, must be connected through the MP780 for the remote receiving function to work.)
If you want to receive voice messages on your answering machine and receive faxes automatically:
  • Select [ANS.MACHINE MODE].

    When you receive a fax call: First the answering machine connected to your MP780 will respond to an incoming call, and then the MP780 will receive faxes automatically.
    When you receive a voice call: The answering machine connected to your MP780 will respond to an incoming call.
If you want to receive faxes automatically as well as voice calls:
  • Select [FAX/TEL AUTO SW].

    When you receive a fax call: The machine will receive the fax automatically.
    When you receive a voice call: The machine will ring. Pick up the handset to answer the call.
If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) Service with your telephone company (US only):
  • Select [DRPD].

    When you receive a fax call: The machine will ring according to the ring pattern you have chosen and receive the fax automatically.
    When you receive a voice call: The machine will ring according to the ring pattern you have chosen. Pick up the handset to answer the call.
Dont' forget to vote if this helps .... Cheers :)

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2 Answers

One Fax machine insatllaed in General Manager Office SEC railway. Problem of this FAX is we receive FAX either 30% or 40% not in complete form. Please provide me solution.


does your fax display error message such: CHECK THE PAPER SIZE or PAPER JAM?

IN CASE OF CHECK THE PAPER SIZE YOU SHOULD CHANGE THE REGISTRATION SENSOR FLAPER.

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1 Answer

Fax Report Question


i believe it means rx receive and tx transmitt


in rs 232 communication (serial communication modem fax etc) line 2 is tx (transmitt and 3 is receive rx hope that helps

Dec 30, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Not able to receive a fax, but able to send a fax


Welcome FixYa! I'm the expert that has chosen your issue to fix. Now let's get started!

I believe the issue is that your machine is set to Manual Mode. The manual mode is used where you have only one phone line and you only receive occasional faxes. In this mode, the machine won't automatically take faxes, but you can send faxes fine.

If this is the case, and you receive a lot of faxes and you only want to receive faxes only, you will need to change your mode to Fax Only, as follows:

  1. Press Function, then
  2. Press Data Registration, then
  3. Press Set, then
  4. use up/down arrows to find RX Settings on the display, then
  5. Press Set (ECM RX will Display), then
  6. use up/down arrows to find RX Mode, then
  7. Press Set (Fax/Tel AutoSw will display, then
  8. Use up/down arrows to find (Fax Only Mode), then
  9. Press Set (Incoming Ring should be displayed), then
  10. Press stop/reset to return to standby mode.
  11. Confirm that display reads (Fax Only).
The machine will now treat all incoming calls as faxes and ignore all voice calls.

Thats about it! Thanks again for using FixYa.com

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation. If it hasn’t, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am at your service.

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Hp laserjet 3050 fax report


The error 244 results from a fax machine communicating and trying to 'Poll" your fax. (receive information you have loaded into the fax memory for all to receive) The error comes in when your fax has no information or is not set up to be polled.

Look in your menu for the "ECM" setting on the printer menu. If this error is getting persistent change the ECM setting to the opposite of what it is set now. More than likely your fax will say ECM=On, change to off.

If you have problems locating where the ECM section is, print a "settings report" or "printer menu".

Hope that helps you.

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2 Answers

Fax


I had same issue. We found a blog that worked for our machine. Go to Fax settings and navigate to RX Settings (receive mode settings). Select ECM and select "Off" vs "On" and then go back to RX settings menu and select another option called "RX Start Speed" at the bottom of the selection screen (I had to scroll down past the visible portion of the display). Select 7200 bps vs. the default setting of 33,600 bps. Then I had my wife send a fax from work and instead of picking up hand set, I pushed the "Hook" button on the front panel and then hit the "Black" button. It then recognized the transnission. It took about a minute then the fax came through for me on a couple different attempts.

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