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I have a Maxtor 320 GB portable external hard disk. It was working fine. Now suddently its not able to open and see the files in it. While connecting to Desktops its showing up the drive. But on clicking its asking for format. How to resolve. Please help

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Power down all systems and the hard drive.isconnect power to the drive and the USB. It should also permit u to connect the firewire link. Connect that instead, connect its power source to it and activate it. and powerup the system see if that works.
If not depending on ur expertise whether or not you can take the drive out of its exsternal USB housing and connect it inside as an IDE drive. See if the data is their. You can use Norton's Works recover lost files at this point.
Static passive disk backups are the way to go only thing you need to keep them from being scratched.

Posted on Aug 26, 2010

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