Question about Tanita Jenny Craig Glass Digital Lithium Healthytrack Scale

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This scale stopped working this afternoon. I have changed the batteries (all 3) and the screen remains blank, but with a shadow of all the info that can be entered were it working. I tried pressing each button, but they all feel "dead" and there is no response. Did it die?

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  • supernana1 Aug 27, 2010

    This morning I checked out the scale and the screen was cloudy; I stood it on its side and when I came back, it was clear. I inserted the batteries and was able to put the date in and weighed myself (ugh). Can't program it yet, but perhaps there is damp in it?

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If the control light are lit ..but the screen do not light up ..than it is just a matter of the LCD screen which has a faulty connection on the ribbon ..or just died...but if no control leds are lit ..than the power is not present and the unit either is dead or the batteries are not inserted proper ..or just not the right kind of batteries..
try another set of better ones...and if it is still continuing to act like this you need to get it to be seen by a electrician cause it will be necessary to be opened and measured to see what is not functioning ..

Posted on Aug 26, 2010

  • Catalin Turcu
    Catalin Turcu Aug 26, 2010

    BY the way ..first remove the batteries and insert them again and pay attention on the mapping to be sure that you inserted them in the right way ..after that try a second set of batteries ..but buy some quality ones cause cheap batteries sometime have a low amperage and do not operate well sensitive devices..

  • supernana1 Aug 26, 2010

    Thanks, the screen does not light up, but glows a bit (I think that is the 9 volt battery that provides the light. The batteries are 2 x 2032 and a 9 volt and appear to be inserted properly. Sounds as it is a goner and cheaper to replace than repair. What do you think?

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