Question about Acer Aspire 4930-6862 Laptop

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Recently purchashed the Acer Aspire 5734Z and after installing the antivirus that came with the extra warranty I wasn't able to get into other programs (or it took about 10 min to do so, then it locked up). It won' let me uninstall the program either. How do I resolve this issue?

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I offer to start with the obvious, have you tried starting the computer in "SAFE MODE" and tried un-installing then?
Sometimes running the install program (if you have it) offers options like re-install, modify, or remove.
You should mention which AV program you are talking about, and which version (Pro, Home, other).
If it's running slow, try turning off or reducing anti-virus program options, like scan priority, auto-scan, auto-update, web-page status checking.

Posted on Aug 26, 2010

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