Question about HP Photosmart C6180 All-In-One InkJet Printer

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Hp photosmart c6180 all-in-one keeps turning on and off improper shutdown message

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Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This fix stopped my printer from power cycling and also fixed the ink system failures the printer was having. A similar fix may apply to other printers. hp photosmart c6180 all-in-one keeps - 859f1d1.jpg

Posted on Sep 26, 2010

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  • Jody Hilton Sep 27, 2010

    Having problems finding an easy accessable place for the capacitors which would have both styles (needed: 3 - 330uf 16v 105 degree celcius, and needed: 1 - 680uf 10v 105 degree celcius). Any thoughts? Or can the person with the solution ( a1224imac ) to that problem tell me where he got his? I know he said the Teapo's that were installed weren't a great part to use. How about Panasonic?

  • a1224imac Sep 28, 2010

    Panasonic parts should be fine.

    I got mine from
    1 of these ($0.26 ea.) - C662
    Mouser # / Mfr. #
    647-UHM1A681MPD / UHM1A681MPD
    Aluminum Electrolytic Capacitors - Leaded 10volts 680uF 8x11.5 20% 3.5LS

    3 of these ($0.12 ea.) - C613, C614, C660
    140-RGA331M1CBK0811P / RGA331M1CBK-0811P
    Aluminum Electrolytic Capacitors - Leaded 16V 330uF 105C 8x11.5mm

    Another place is DigiKey:
    Digikey Ref# Vendor Model Description Price Each
    565-1750-ND ELXY100ELL331MH12D CAP 330UF 10V ELECT LXY RAD 0.42000
    565-1876-ND ELXZ6R3ELL681MH12D CAP 680UF 6.3V ELECT LXZ RAD 0.49000

  • a1224imac Sep 28, 2010

    That did not post very well... Hopefully this is more readable. Parts from Panasonic should be fine. You will pay more in shipping than the price of the parts. I got mine from will also have similar parts (and probably less expensive as I have learned)

    I used 3 of these

    and 1 of these

  • kjgnjman34 Oct 09, 2010

    Hello a1224imac I saw this post a few days ago 10/1/2010. I had a feeling that something like this was happening since I have been in IT for 17 years. I just remembered all of the strange things that used to happen with the Dell 260 and 270 models a few years back. It seems that cost cutting on critical components like capacitors is something many companies like to do today. I wonder if it is just so they can get us to waste more money on their newer equipment. I am heading to radioshack in the hopes that they have these capacitors. Thanks again for sharing your knowledge and expertise to hopefully resolve this problem.

    Keith Gould

  • minpdx Jan 28, 2011

    This info has been so helpful along with this group of pictures: The pictures show how to get to the logic board. Thank you for helping me fix my printer instead of turning it into a boat anchor!


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1 Answer

Improper Shutdown Message

1. Disconnect the power cord from back of printer ( while printer is powered on )
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Later try to shutdown it, it should not give the message again

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try unplugging the printer direclty from the wall jack and press the power button for 20 secs.. then plug cable back in. turn on the printer ..
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The printer is not getting enough power. When you get this error message it means the printer is being turned off by unplugging the power cord. In this case it maybe that the printer is not getting enough power due to being in a surge protector or perhaps the power module is no longer holding power correctly.
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Open the unit up, you'll probably find a capacitor inside that doesn't have a flat top like mine. Replace that one from your electronics supply store, usually very cheap.

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Hi there, " Unplug the printer cable from the computer. " Unistall the printer drivers from Device manager and also unistall the all the printer appications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the printer. " then you can connect the printer and and try to Print the test page.

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2 Answers


Press 6 and # while disconnecting the power cord (wait a little bit) and connecting it again. When the display is turned on again you can release the buttons.

After this reset you need to enter language, location and any wireless settings etc.

Aug 09, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Same problem, hp c6150 turns on and shuts down in infinite loop.

In visiting with HP Support Personnel, this issue is most likely caused by a faulty power source. I have the same issue with our C6150 and they recommended that I look at replacing power cable. I am currently trying to find a new power cable.

Jun 30, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers


Not a big problem,try resetting the printer using the # and the number 6 buttons,holding them down and then inserting the power cord at the back of the printer.

In case it doesnt you can always contact a free online technical
support with an online live techbuddies technician at

Apr 15, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP C6180

unplug the printer and then plug it back in. turn it on and Hold the 6 and # button until the printer shuts off, this should do a hard reset

Apr 02, 2009 | HP Photosmart C6180 All-In-One InkJet...

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