Question about Yahoo Messenger

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Whenever i try to sign in, i get this "Yahoo! Messenger has stopped working" error message with the following problem details: Problem signature: Problem Event Name: APPCRASH Application Name: YahooMessenger.exe Application Version: 10.0.0.1270 Application Timestamp: 4c053ffe Fault Module Name: ntdll.dll Fault Module Version: 6.0.6001.18000 Fault Module Timestamp: 4791a7a6 Exception Code: c0000005 Exception Offset: 00068c6b OS Version: 6.0.6001.2.1.0.768.2 Locale ID: 1033 Additional Information 1: a66a Additional Information 2: fa44cfbc632be305a75ba5b601151044 Additional Information 3: c155 Additional Information 4: 138a5679c8457630472de57c5fe2c760 Read our privacy statement: http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409 ------- I already tried to uninstall all files related to yahoo and reinstalled yahoo messenger. and its still the same. i also tried scanning my laptop for malware and trojans with several softwares, they didnt detect any :(

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Re: appcrash
Vista
Go to Start > Type in .....cmd........right-click on 'cmd' and select "Run as administrator".
After the cursor paste in : SFC /SCANNOW and press your 'Enter' key.

This procedure will scan Vista's protected system files
and attempt to repair or replace missing or corrupt files.

XP
Use the Administrator account
Go to Start > Run - Type in ....cmd.... > OK.
After the cursor paste in : SFC /SCANNOW and press your 'Enter' key.

This procedure will scan XP's protected system files
and attempt to repair or replace missing or corrupt files.

If the result shows that the corrupt files are unable to be repaired, go for a 'banket' repair using Yahoo Messenger Help

http://help.yahoo.com/kb/index?page=content&id=SLN371&actp=search&viewlocale=en_US&searchid=1283483848357&y=PROD_MSNG_MSNG10

Posted on Sep 03, 2010

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Hello,

This error code indicates a sign in problem with Yahoo messenger. Try some of the following tips to resolve the issue.

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If you've received an account locked error message when trying to sign into Yahoo! Messenger you should find this a simple issue to fix.
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Once you've signed in to your account, try Yahoo! Messenger again. If you continue to receive the error message or have some other issue, please contact Yahoo! Messenger Customer Care, using the link below:

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Please sign in on the Yahoo! Sign In page.
Once you've signed in to your account, try Yahoo! Messenger again. If you continue to receive the error message or have some other issue, please contact Yahoo! Messenger Customer Care, using the link below:

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Hello.

Many of the problems with yahoo messenger are solved by following the steps on this help page especially the scrip error problem ->

http://help.yahoo.com/l/us/yahoo/messenger/messenger9/notices/mstabuguqscripterror.html

Also it helps to have internet explorer set to be your default browser.

Hope this will help you with your problem.

Have a great day.

/Tech5508

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Hi ,


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Regards,


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