Question about Refrigerators
Check to see that the thermostat setting are correct. If the freezer temperature is too low and the fridge section is kept high, then the cold air from the freezer does not circulate properly causing the ice build up in the freezer. The freezer compartment is where all the cold air in the fridge is created, and its blown from here to the other compartment by the evaporator fan. Ideally, the freezer should be about 10F and the fridge should be 35F. Remember that any changes in the thermostat controls takes upto 24 hours to take effect.
If you find that the freezer drain is freezing, you can try adding some salt to try to melt the ice. Or carefully poke through it using a chop stick or thin blade screwdriver. Be careful not to damage the tube. You can then flush this out with hot water.
You can even install a defrost drain strap kit to prevent drain freeze ups...In any case, I'd recommend that you get a profession to asses and diagnose the problem.
Hope that helps!
If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.
P.S. - You can rate a solution with one of four ratings as explained under (remember that at times a bit of to and fro dialogue may be necessary to resolve an issue).
Posted on May 05, 2008
If the machine is less than 1 yer old call whirlpool and let them know about the issue, it has a restricted drain tube, it can not be repaired and will have to be replaced, there are some drain tube heater kits ou there but i can not recomend one since it is an aftermarket part and all i can do is use the factory parts
Posted on May 05, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 18, 2016 | Maytag Refrigerators
Mar 12, 2015 | Frigidaire Refrigerators
Jul 31, 2014 | Whirlpool Freezers
Jun 02, 2017 | GE PSS25SGN Side by Side Refrigerator
May 07, 2011 | Refrigerators
Aug 27, 2010 | Roper Refrigerators
Oct 24, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator
May 17, 2009 | Hotpoint FFS70 Bottom Freezer Refrigerator
Apr 11, 2009 | Refrigerators
Feb 28, 2009 | GE GBS22HCP Bottom Freezer Refrigerator
1,795 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: