There are plastic tabs running along each side of the monitor. 4 on the top and sides, 2 on the bottom. Removing the case is more than a little unnerving, very snappy! I did it with a flathead screwdriver and quite a lot of force.
I have some pictures that may help, I'll post them if you still require help.
I think the idea is to press down on the tabs to disengage them from the front of the monitor.
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To help you troubleshoot the monitor 'No Signal' issue, please find the steps given below:
- Turn off your computer.
- Unplug the cable running from your monitor to your PC and plug it back in, making sure the connection is firm. The most common cause of this error is a loose cable.
- Re-attach the cable running from your monitor to your PC. If the monitor is still not displaying a signal after firmly reattaching the cable, the problem could lie with the cable, especially if the cable has visible damage.
- Replace your monitor with another monitor if possible. If the 'No Signal' error still appears, the problem does not rest with the cables or the monitor, but with your PC.
- Open your PC case and locate your video card. Remove the card and then replace it firmly in its slot or, if possible, insert the video card into another slot on your motherboard. A video card that is not making a firm connection will not display images to the monitor. Close your PC case and test the monitor again.
- Replace your video card completely. Your video card may suffer from internal damage that is not allowing it to output a signal.
If issue persists, it is recommended to contact your monitor manufacturer for further assistance.
Try unplugging the monitor from any video cables. Only have the power cable plugged into and then turn it on. You should see a message that indicates there is no video source. If you do not see this message then the monitor has failed, and you'll need to call it in on it's warranty. (If it is still under warranty.) To call neovo - the number is 866-333-3686.
If it is out of warranty - it's going to be cheaper to buy a new monitor.
If the video message that there is no signal does display, then try plugging the monitor in with a different video cable and see if that has any results. If not, try plugging the monitor into a different computer. If it works on a different computer, you may have a bad video port on the computer you are plugging the monitor into.
It is quite common for new flat screen monitors to report this as computer boots up. If it comes back on each time and continues then just ignore it. PC's switch the video output on and off as they power up. This is normal. New monitors are just impatient. Ian.
It's not detecting the computer, Have you tried removing and reconnecting the vga cable usually has a blue tip on it with two screw looking apparatuses that twist.
try that first, second trouble is to check the video card.
Is the display going dark, but if you shine a light on the display you can still faintly see an image? If that's the case, the monitor's backilight is going off. That's frequently because of capacitors that fail. You can open the monitor and check them, replacing any that are visibly bad or below their marked value.
If the display is going blank meaning there's no image but the backlight is still on, capacitors might still be to blame, but the might be other electronic parts at fault. The problem might also be in the cable. A bad wire or bent pin making a poor contact can cause the monitor to go blank. Examine the cable carefully or try another one if it plugs in at the monitor.
If the trouble's not something obvious and relatively simple, like the bad capacitors or a faulty cable, it's usually more economical to replace the monitor than to try fixing it. It's often hard to find service information for troubleshooting, and monitors are quite inexpensive now.
This means there is a hardware failure in the monitor that could be either blown CAPs or a shorted out inverter. It is difficult and dangerous to replace both of those(involving soldering and desoldering) if you don't know how as LCD's are made of a hazardous material. I would try new cables and on a different computer as a last resort and if that doesnt work then your monitor is trashed. If it works on another computer then the issue is not with your monitor. Good luck!
The Capacitors on the power board are usually the reason for failure of an LCD. If you open the HP VS17 ( I can provide an exhaustive step by step If I have to) remove the five screws for the power board ( larger of the two boards) and look for an area where there are 4 caps (see pic). Look for exploded, popped up, bulging, or leaking caps and replace with the same or slightly higher tolerances. The one I replaced last night were (2x )1000uf25-50volt and (2x) 470uf25-50volt. Check the rest of the board for similar issues and replace as needed.
You may want to check the VIDEO cable that goes from the monitor to the computer. Make sure its in tight. If the montor still continues doing this, it could be caused either by A) a faulty monitor, or the monitor is going bad B) the video card inside the computer is going bad. If you have another monitor in the house, try it and see if you have the same problems. If you do it's most likely the video card inside the comptuer going bad. If you don't, then replace the monitor. Was the monitor plugged into a surge protector? Let me know how it turns out... THANKS
When troubleshooting another problem with this monitor i had it open and noticed that all thought this monitor has a "fixed video cord" once the unit is opened up it actually plugs in just like any normal video cable for a monitor. If the monitor video cable is the problem(bent pins, twisted to much, left kinked) then replacing it is an option. Simply open the monitor carefully(so as not to break any clips) and remove the EMI Shield. Once you do this you will be able to see where the video cable plugs into the monitor and replace it.