Question about GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket

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Ge harmony washer says there is a problem been detected how do I clear it

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The Ge washer claims it has detected a problem. How do I clear it? There doesnt seem to be anything wrong with the unit.

Posted on Dec 29, 2010

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My ge profile harmony washing machine has a message that says "a problem has been detected with this unit."


Washers - Harmony Washer Error Message or Code
The Harmony washer electronics can automatically determine if problems exist with the machine. Sometimes an error code can also be present because of things the machine cannot control: like changes in house voltage, water pressure, or temperature.

"A problem has been detected with this unit" will be displayed on the screen.

The most common solution for this message is to turn the machine OFF and then ON. However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control.

Solution:

1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT.
2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in.
3. Clear Setup Mode: After power is restored, a setup screen that begins with "Congratulations..." will be shown. DO NOT PRESS the OK button shown at the bottom of the screen. Press the START/STOP and POWER buttons simultaneously until the Home Screen is displayed. Your unit is ready to function normally.


GOOD LUCK. TIMOTHY DO 714-334-1998

Aug 04, 2010 | GE Washing Machines

2 Answers

Have a message on GE Profile Harmony washer that say " a problem has been detected with the unit" help?


Washers - Harmony Washer Error Message or Code
The Harmony washer electronics can automatically determine if problems exist with the machine. Sometimes an error code can also be present because of things the machine cannot control: like changes in house voltage, water pressure, or temperature.

"A problem has been detected with this unit" will be displayed on the screen.

The most common solution for this message is to turn the machine OFF and then ON. However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control.

Solution:

1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT.
2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in.
3. Clear Setup Mode: After power is restored, a setup screen that begins with "Congratulations..." will be shown. DO NOT PRESS the OK button shown at the bottom of the screen. Press the START/STOP and POWER buttons simultaneously until the Home Screen is displayed. Your unit is ready to function normally.

Jan 15, 2010 | GE WPGT9360E Profile Harmony 4.0 cu. ft....

1 Answer

GE Profile gas dryer detected in error.....


unplug the unit for a period of time(2 hrs.) to possibly clear memory, unless they are "Hard-Codes" and can't be erased w/o finding out the service code from g.e.

Sep 24, 2009 | GE Profile Harmony DPGT750GC Gas Dryer

1 Answer

My ge profile harmony washer will turn on but will not allow me to start a cycle


try taking apart the control panel and unplugging the main and control board. Wait for 15-20 minutes and replug. Repairman said mine had static in the system and unplugging cleared it.

Jul 19, 2009 | GE Profile Harmony WPGT9360E 4.0 Cu. Ft....

2 Answers

GE Harmony washer will not move from problem notification screen.


Press and hold the my cycles button and the back button simultaneously for 3 seconds. This will reset the control panel and allow you to see any stored errors.

Feb 28, 2009 | GE Profile Harmony WPGT9360E 4.0 Cu. Ft....

3 Answers

A problem has been detected with this unit i need know how to enter my Service Mode Diagnostics


I'll email you a few pages out of a service manual for a WPGT9360 (closest I could find to your model number) hope this helps.

Nov 12, 2008 | GE Profile Harmony WPGT9360E 4.0 Cu. Ft....

1 Answer

WASHERS WILL START


GE Profile Harmony
1 press power ( to wake up washer)
2 press Home ( it may already show HOME)
3 press HELP
4 press and hold MY CYCLES and BACK (for 3 to 5 seconds)

the service mode diagnostics screen will come up
it will show what errors are recorded..( if more button is displayed then also go to next list)

be sure to write them down exit will clear the codes and run a test

Let me know what the errors are I can help..

Mar 16, 2008 | GE Profile Harmony WPGT9360E 4.0 Cu. Ft....

1 Answer

HELP, GE profile harmony washer wont drain properly


If you remove the tub to pump hose from the pump and try to turn the pump impeller by hand, it should turn freely. If it does not turn freely, then the motor could be seized and you will need to replace the pump.

Oct 15, 2007 | GE WPGT9360EPL Top Load Washer

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