Question about KitchenAid Refrigerators

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KSSC48FMS01 We have the Side by side refridgerator/freezer from Kitchenaid. The fridge is hoovering at 34 degrees.. the freezer is not going below 16 even though we have reset the temp to 4 degrees. the freezer is now always running.. Does anyone know what the problem may be? The "over temp" lite keeps flashing as well.

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  • rayk2727 Aug 26, 2010

    where are the coils? at the top of the fridge /freezer??

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It can be because of many reasons but The most common fridge "not cooling" problem is a frost free failure. Remove the access panel in the freezer section to expose the evaporator coils. If the coils in the freezer section get plugged up with frost, this frost will block the evaporator fan motor from blowing the cold air around. The fan blade can also hit this frost and either become noisy or stop altogether. Locating the defrost timer can be tricky....they are often hidden behind the back bottom corners of the fridge at the bottom, in the last few years the timers have been located in the ceiling of the fresh food section, and some behind the cold control cover. Once you locate the defrost timer, slowly turn the screw like wheel in the middle of the defrost timer with a straight screwdriver until the fridge shuts off. You are now in defrost. If the defrost heater(s) comes on now, replace the defrost timer and defrost thermostat. If the heater(s) does not come on, you can ohm test the defrost heater for continuity or volt test for 120 volts to the heater(s). If you have no power to the defrost heater(s) you can also bypass the defrost thermostat to see if the defrost heater will come on, join the 2 wires together to bypass the defrost thermostat. If the heater now comes on, replace the defrost timer and defrost thermostat. If the heater itself is bad, defrost the fridge with a hair dryer, replace the defrost heater* and defrost thermostat. If the defrost timer seems "hot" to the touch or is noisy ( like a ticking or screeching noise )...replace it.

*One new safety device added to refrigerators in the last few years has been a in-line fuse added to both sides of the defrost heater. If one of these fuses let's go, you must replace the whole defrost heater, as it comes as an assembly. If the defrost heater does not work, you should check for one of these fuses being open. Check it with a volt meter or ohm meter.
New link from Appliance Repair Aid on how the wiring circuit works for a frost free fridge, the link is here.

On a frost free refrigerator, the cooling coils should be in the freezer section. On a SxS style refrigerator the coils will be behind a cover on the back wall. On a freezer on top style the coils could be behind the back wall or under the freezer floor. Removing the cover and exposing the evaporator coils could be a valuable tool. Seeing what the cooling coils looks like may help split your not cooling problem. Totally covered coils with white snow is a frost free problem. and the rest are bare is an indication of a system problem. Example picture one, example picture two, example picture three. System problems may be a leak in the refrigeration tubing, an inefficient not 100% pumping compressor.

Posted on Aug 26, 2010

  • 1 more comment 
  • Jayant Jha Aug 26, 2010

    Please follow the user manuel for details, if you are not an expert please counsult a local repair guy.

  • rayk2727 Aug 26, 2010

    definitely not an expert, but i am handy.. if someone walks me through.. do you have the manual for this? how much do think this should cost to fix.

  • Jayant Jha Aug 26, 2010

    you can download the manuel from the manufacturers website by selecting the correct model no.

    The price may vary place to place...:)

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