Question about GE Monogram ZDI15C Automatic Icemaker
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Posted on Jan 02, 2017
Unfortunately, this has been a regular problem with mine for 6 years. It started within the first week of installation. I suggest calling GE and keeping track of when you called, who you spoke to, etc. Every single part has been replaced at lest once and I am still without reliable ice. I have been asking or a replacement since day one. GE is not good on the customer service end of things.
Posted on Sep 15, 2008
shoud be amatter of pressing abutton and holding in for 3-5 secs to unlock. look closely at the control panel it should indicate which button(s)
Posted on Jan 25, 2009
Below is a couple og links. One is for the user manual and the other is for parts should. Sounds to me the cutting grid is not getting hot and cutting the ice into cubes. PDF below, click link
For parts or free answers go to this link and enter your model number into the search feature. Model ZD115C That will take you to a page with pictures and part numbers. The home page you may call or email for answeres. I did see a control board and for some reason the cutter is not heating this will cause the problem. Thanks, Sea Breeze
Posted on Apr 27, 2009
This model Icemaker makes ice by flowing water across a freeze plate. It is located in the top of the unit behind the white cover directly below the ON/OFF/CLEAN switches. After freezing a sheet of ice it releases and slides to the cutting grid. It then drops into the ice bin and begins to melt and the whole process starts over again. The level of ice in the bin is controlled by the high level sensor on the right side of the ice bin. It is a whit tube with two wires coming out of the top. Without this sensor it can overrun the bin capacity. Bottom line this unit does not freeze ice, it only holds it like cooler does.
Posted on Jun 04, 2009
I had the same problem. The drain tube is located below the pan below the fins at the rear of your freezer. The drain tube has a trap (s-shaped curve) to prevent air flow out of the freezer. The problem is that water gets in this tube and freezes. I took the sheet metal cover off the back, got a turkey baster and flexible tube, and continuously flushed hot water (after the freezer had been turned off around an hour to thaw). Eventually the plug gave way.
Posted on Jul 16, 2009
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