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Jenn- air jcd2289 defrosting problem!!! change temperature control assembly already two times

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  • cosmorocks Apr 22, 2009

    Same as me... help!

  • rberley836 May 18, 2009

    Defroster coils ice up .. checked heater and thermostat for continuity and they look good (22 ohms on heater coil). So that probably means it's the board .. how do I get at it to replace it? All that plastic at the top of the fridge looks like one piece.



    Thanks.

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Are the coils icing up?? probably adaptive defrost board is bad or a timer is stuck. if your handy with a voltmeter(do the following with the power off) dissemble the freezer panel verify the play of the fan blade if a little stuck your fans stuck now put your voltmeter in the continuity mode or audible beep. locate the defrost element disconnect the two wires now put one lead the the heater assembaly (look for the metal prong) and the other lead on the other side it scould start to beep (the voltmeter) if it dosen't beep defrost element is bad change it and the defrost thermostat also.

Posted on May 06, 2008

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The freezer is running and cold, the refrigerator seems to be getting warmer like as if the cold isn't transferring. Is there a fan suppose to be running or what?


It is quite common for a refrigerator to begin the first signs of a defrost problems once he fresh Food section begins to warm. Auto Dampers are an additional component to check while searching for the true reason for Fresh Food compartment warming. First look inside the freezer compartment and and see if there is a layer of frost building on the rear wall. If yes you will need to manually defrost unless you have anothr place to store the freezer goods. Unplug refrigerator and then remove the rear panel of freezer to get a good look at the snow covering your evaporator coils. Defrost with a hair drier. Now we need to look for the cause Auto Damper, Click here for the photo location of these parts=> MSD2756GEW Controls Section the adaptive defrost control is most likely the problem and is listed in the photo as location 13 and the auto damper

61005971 Damper Control Assembly

61005988 Adaptive Defrost Assembly
sea_breeze_232.jpg sea_breeze_233.jpg

The Auto Damper model refrigerator has two controls and both have capillary sensing.

The Auto Damper controls the fresh food temperature and the Freezer Temperature
Control guides the freezer temperature. The fresh food compartment temperature is maintained by a damper assembly located at the back of the temperature control housing. Changes in air temperature cause the damper door to open and close. A control rod and gear connect the fresh
food control knob to the damper control.

Turning the fresh food control knob to the coldest position increases the flow of freezer air into the fresh food section. The freezer compartment temperature control warms at a faster rate and cools at a slower rate, increasing the compressor run time necessary to maintain a satisfied freezer temperature control.

Click Here=> Here is how to test a Maytag MSD2756GEW Auto Damper

There is always other possiilities but I see two other things that may cause this and that is the defrost heater with defrost Thermostat=> 61006199 Defrost Heater Assembly

I know this was long and possibly confusing but please ask if you should have questions or one on one assistance, Thanks, Sea Breeze

Sep 14, 2011 | Maytag MSD2756G Side by Side Refrigerator

1 Answer

Jenn-Air not cooling. Repairman replaced 'defrost control board.' Still not cooling. Control to set temperature will not move from zero. Any suggestions appreciated.


Generally when a printed circuit board faults it often takes out the other boards too.
You may need to get the main PCboard replaced too

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1 Answer

Where is the timer on a Jenn Air Model JRS 228?


Adaptive Defrost Control is located inside the fresh food compartment and behind control panel cover. Part is=> 61005988 Adaptive Defrost Control click here to see location on drawing=> JCB2388G control panel the part #13 in photo is the Adaptive Defrost Control. Please rate my solution after I have helped you resolve the problem and communicate with me. I am offering my help to you free. If need you may contact me here on Fixya or my Forum=> Appliance 911 My contact information is located above the Fixya Ad on my blog here=> Sea Breeze Appliance Parts and Technical Services, www.pcappliancerepair.com
Thanks, Sea Breeze


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1 Answer

Can't change temperature


If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem

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1 Answer

Frost on evaprator


Hi, I'm curious about whether your original defrost heaters where faulty, did you ohm them out ( continuity ) ? Typically on your style of fridge made by what was at the time Maytag, now Whirlpool, it is the "adaptive defrost control" which fails. You'll also want to ohm out the "dts" ( defrost termination switch ) or defrost bi-metal or defrost thermostat as some refer to it. Back to the adaptive control though, it is actually located in the fridge compartment up in the far right corner covered by the light cover and temperature control/damper assembly shield. The part number for it listed at "repairclinic" is #948430 and is $67.45 as I write this. Let me know what you find. Thanks for coming to "fixya" for your inquiry. Let me know if I can assist you further and please take a moment to rate this info accordingly. Good luck. Macmarkus :)

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Yes, the air diffuser has to open to allow the cold air from the freezer to be blown into the fridge.

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I REPLACED THE DEFROST ASSY COMPONENT ON MY JENN-AIR REFRIG, BUT STILL WON'T COOL ENOUGH. fREEZER WON'T FREEZE side by side jcd2289


Make sure both fans are running and check that your the coil is not frozen. The coil is behind the freezer panel.

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10 Answers

JennAir #JCD2389GES not cooling refrig at all.


Well guess what. Jenn Air / Maytag now has this issue as a recall. So just call them and tell them the fridge is not cooling. They will schedule a recall service appointment. Do be sure they schedule it as a "recall" service appointment or you will be charged.

That sure beats pulling out the hair dryer every time it happens!

Service number is 1-800-462-9824

Good luck

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7 Answers

Jenn Air JCD2389GTW Refrigerator problem


change the adaptive defrost board located in the upper right corner of refrig under the panel. remove panel by pulling on panel towards you from the finger holes in the rear. remove two 1/4 inch screws and two phillips screws. defrost manually with hair dryer behind panel in freezer.

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