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My Envy touch's outside speaker stopped working. The inside ones work fine. I can hear my phone ringing and beeping, but when I call people it wont ring and I can not communicate. I went to the Verizon store and they said i had to buy another one. WHICH I WILL NOT DO. Any suggestions on how to fix it?

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I have this same problem! Did you ever get it fixed?

Posted on Oct 21, 2010

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Posted on Jan 02, 2017

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1 Answer

The ring tone wont work..it seems to be on mute


hi,

try to check maybe your phone is in mute mode.

if it is not in mute mode then most likely it has a defective speaker or sometimes loose connection to the speakers. What only you can do is to check its connection inside if you can open your phone. but try only opening your phone if you know what you are doing and open it cautiously since sensitive parts are inside, you might worsten its problem. you can locate the speaker inside, it is like a small speaker and check if it has abnormalities. other than that, don't touch anything else.

(if you have a multi-tester, you can check the speaker itself by placing the red and black probe to each terminals of the speaker and if you hear a scratching sound on the speaker then your speaker is good. if none, then an open defective speaker.)

(WARNING: only open your unit if there is no more warranty on your phone cause opening it can cause your warranty to be void)

dont forget to rate me. Thanks...

bst rgrds

John

Jan 09, 2011 | Cell Phones

1 Answer

My external speaker will not work


Hi, what causes the phone not to be able to ring out is due to the ringer inside the phone that allows you to hear a ringing tone and can be used as external speaker too.it's bad.

You will need to replace the ringer inside the phone. When replaced phone will start ringing out and you can hear when it rings out.

have a nice day.

Aug 31, 2010 | LG Xenon GR500 Cell Phone

1 Answer

Spilled OJ by accident on my LG ENVY Touch, everything else is working but the microphone. I could still use the headphone, but when I want to answer the call as normal, the other party could not hear me...


ok 1 of two things is going on,... 1 . the phone could be still wet inside try using blow dryer to help to dry it up.
2. you could have fried the circut leading to the speaker. if drying does not repair then you will need o service your phone.

Nov 14, 2009 | LG enV VX9900 Cellular Phone

1 Answer

When i try to dial out there i hear no ringing unless im on speaker phone then the phone works fine..also when people call me it rings but when i pick up i cant hear anyone unless im on speaker


One of 2 things.. either your main speaker is shot, or your phone needs programming. The new LG's often need further programming to be completed at your local service branch. Takes 5 minutes max.

Jun 11, 2009 | LG Dare VX9700 Cell Phone

1 Answer

Stop ringing at main phones when outside calls come in.


Here is a link to program line ringing.

It sounds like your extension is forwarded (confirmed by the one beep you hear on an incoming call.

From any display phone, press Feature 11
then enter your extension number 2 times. So if you are extension 20, do this:
Feature11-20-20
see if that does it.

May 28, 2009 | Lucent PARTNER18 Corded Phone

5 Answers

My lg phone will ring but cant answer


your speakers are broken and that just happened to my env. ive gotten it replaced 2 times because my charger port is broken and i cant charge my phone and then 2 days after that happen just randomly i couldnt talk or hear any of my calls, so im waiting for them to send me another one for free in the mail, but wont be suprised if it happens again

Aug 22, 2008 | LG enV VX9900 Cellular Phone

1 Answer

Sound


Get the mobile to service center, no other way. My friends mobile speaker also stopped working, on giving to service center they repaired in just few minutes. May be some loose connection inside it.

Jul 23, 2008 | Motorola Mobility MOTOROKR E6

1 Answer

CS50 headset with lifter not beeping when away


It is the handset lifter that actually picks up the ring tone from the telephone, and not the CS50 itself. The first thing that you want to do is make sure that the ring tone or ring volume didn't change on the phone, because this could throw off how the lifter "hears" it. Also, I'm not sure which lifter your user has.. if it's the larger HL1 (this one has a base that the phone sits on), there is a sensitivity adjustment on the back of the lifter. If is the smaller HL10 which sticks onto the phone (and should be positioned over the speaker grill where the ring tone comes out of the phone), the internal mic may have stopped working and that could be why it doesn't hear the ring anymore. If you have the HL10, you can try using a ring detector cable, this is a little accessory that should have come with your lifter (it looks like a wire with a small speaker on the end of it with double-sided tape). Plug this into the back of the HL10 (there are 2 jacks back there but it will only fit in one, you may need to remove the rubber plug), then stick the little speaker over the speaker grill on the telephone. If this doesn't work, you may need to replace the lifter. Here is a link below with a picture to take a look at the ring detector. Plantronics 46780 01 Ring Detector Cable PLX Headsets Direct

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4 Answers

Phone not ringing


Just recently the Innovage LED touch screen phone stopped ringing. It has worked perfectly as a home office phone since Oct. 2005. Cannot find anything in the tiny manual to correct this problem.

Dec 26, 2007 | Vtech VT-9118 Cordless Phone

6 Answers

No 3 beep notification in the earpiece of an incoming call


I had the same problem and the cause was the handset lifter and not the earpiece--if the ringtone is too low at the lifter, it won't be detected and transmitted to the earpiece. Cranked up the ringtone and everything is fine.

If that doesn't take care of the problem you might look at whether or not you're using custom ringtones which might cause a problem. Switch them back to the defaults and see if the problem goes away.

Nov 28, 2007 | Plantronics CS70 Wireless Headset

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