Question about Cell Phones

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Sidekick ID ??Water Damage??

Sidekick id has three water damage sensors, one located underneath the flip panel, one under the battery and one somewhere locked away inside the phone. My problem is this is the second sidekick i had and both phone have had problems with the screen fading. The images are there but so faint i can barely see them. t-m said my phone has water damage because the sensor under the flip cover is starting to turn pink (not fully pink or red which is obvious water damage). The sensor under the battery is totally white and the one inside I would image is also totally white. I never dropped or had by phone near water. t-mobile does not want to replace my phone (which is just 6 months) because of said water damage, i.e. sensor under flip cover turning pink. I asked if humidity or condensation could cause the sensor to turn pink, and they said yes however it would still be considered water damage and not cover. Since this sensor is almost exposed to the elements i believe both t-mobile and danger are ripping off customers by placing a sensor in such a sensitive area on the phone that they can then use as a excuse to not cover replacing this phone under warranty. Of course if i send it for repair it will cost 250.00. t-mobile offer a replacement with a new plan at around 200. Neither t-mobile or danger wants to take responsibility. Does it sound like my phone problem is water damage to you or some other problem? Everything else on my phone works well. If this phone is that sensitive to the elements then i believe it is a design flaw and the customer should be compensate with a new phone. I was told they no longer make the sidekick id. what should i do?

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  • Anonymous Oct 15, 2008

    my phone (sidekick 3) didnt get necessarily wet but it was outside and it was i think humidity or fog that caught one of its sensors. it dosen't want to work now so i think i personally wasted money here.Ā 


  • jazzrenae Dec 02, 2008

    my phone got water all over it and the phone comes on but the screen is like a fainted color and u cant see anything.

  • reaper_273 Apr 12, 2009

    I have a problem like that as well the sensor under the screen is as well pink and the screen is so faint and bright i can barley make out whats happening on the screen IF ANYONE KNOWS HOW TO FIX THIS PROBLEM PLZ HELP!!!!!!!!

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Put your sidekick in a bag of rice.

Posted on Aug 01, 2009


I had the exact same problem with my sidekick. I believe that tm is taking advantage of their customers and charging for defective phones using a phoney water damage claim. I will never sign with tm again. I am going to call the manufacturer of the sidekick-just to *****.

Posted on Jul 07, 2008

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Well, about 2 weeks ago, my sidekick ID was accidently thrown in water
my phone started to spaz out
it was crazy
and scary
today i went to the tmobile store and they said they'll probably send me a sidekick slide
because
the sidekick ID is discontinued

Posted on Jul 19, 2008

1 Suggested Answer

SOURCE: sidekick 3

go to a different store. the worker at the store u went to is an idiot cuz they should be able to fix it for u for a fee. they just totally lost u as a customer. well anyway, go find a different store and ask them if they can fix it.

Posted on Oct 11, 2007

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1 Answer

SIDEKICK ID IS BROKEN


well the problem is the sidekick not the battery i suggest using ur battery in a friends id or 2 or 3 and see if it works if it does well that sidekick id is no good

Sep 19, 2008 | T-Mobile Sidekick ID Cellular Phone

Tip

Get the insurance plan for your Sidekick


If your Sidekick drops, gets water damage on it, or for whatever reason it doesn't work, pay the insurance on it on your bill.
Insuron has a deductible for the phone and it is cheaper than going through the headaches of buying a new one from T-Mobile or EBay.
If you don't have it, you should get it added to your bill.

on Oct 04, 2008 | T-Mobile Sidekick ID Cellular Phone

1 Answer

Phone wont charge


Stevey-

The sidekick ID charging port can go bad like the sidekick 3's. An easy workaround is to get an external cradle that has a spare battery charging slot.

The trick is that the sidekick 3 and sidekick ID batteries are the same so the sidekick ID battery can be charged by the external cradle. An extra battery is a good idea as well so you can have ine charging at all times.

Check the cradles out here.

Sidekick ID external Battery Charger

Sep 10, 2008 | T-Mobile Sidekick ID Cellular Phone

1 Answer

Unlock Sidekick ID


I found this guide online.
Please let me know if this works!

"1) Insert the ATT SIM card into the back of the T-Mobile Sidekick ID (it should be located behind the battery).

2) Turn on the Sidekick ID, wait for the screens to load.

3) When the screen says "Waiting for Activation", hold the top left button (the "Menu" button with the three lines) on the Sidekick ID and hold the letter "L" on the QWERTY pad at the same time. After a few seconds, let go of the buttons.

4) If Step 3 is done correctly, the Sidekick should be directed to the jumpscreen and display all of the Menu's of the Sidekick ID.

Jul 13, 2008 | T-Mobile Sidekick ID Cellular Phone

1 Answer

SIDEKICK ID PROBLEM


1) Insert the Cingular SIM card into the back of the T-Mobile Sidekick ID (it should be located behind the battery).

2) Turn on the Sidekick ID, wait for the screens to load.

3) When the screen says "Waiting for Activation", hold the top left button (the "Menu" button with the three lines) on the Sidekick ID and hold the letter "L" on the QWERTY pad at the same time. After a few seconds, let go of the buttons.

4) If Step 3 is done correctly, the Sidekick should be directed to the jumpscreen and display all of the Menu's of the Sidekick ID.

It's very important to remember that you will only be able to use the SMS features of the Sidekick. Meaning, that you will not be able to use the internet, email, AIM/MSN/Yahoo messengers, or any of the data features. You will only be able to use the phone to call or text.

Jul 06, 2008 | T-Mobile Sidekick ID Cellular Phone

2 Answers

My Sidekick 3 wont turn on.


the phone needs a new main-board or reflash the board to get it up and running again.

Jun 20, 2008 | T-Mobile SidekickĀ® 3 Cellular Phone

3 Answers

Sidekick wont turn on


If you can, try a friends battery, either from a sidekick ID or sidekick 3. The Sidekick ID seems to be having the same issue as the sidekick 3 whefre the charging port goes bad. The best worka round for that is to get a charginfg cradel that has a spare battery slot.

http://repairmysidekick.org/SideKick-Repair-Parts/Sidekick-3-Spare-Battery-Charger

Mar 23, 2008 | T-Mobile Sidekick ID Cellular Phone

1 Answer

Did not drop/but screen sticks


It doesn usually happen when dropped. You may be able to fix it by removing the flip screen and rotating spring action fli[p piece.

The following instrutions are for a sidekick 3 lcd screen but it is the same for a sidekick id.

http://repairmysidekick.org/Remove-and-Replace-Sidekick-3-LCD-Flip-Screen

Feb 25, 2008 | T-Mobile Sidekick ID Cellular Phone

3 Answers

My sidekick id


Try a master reset.

1. Remove the battery and the SIM card from the device.
2. Flip the sidekick open; press and hold the letter 'r' on the keypad.
3. While holding the letter 'r', place the battery back in the device. DO NOT INSERT THE SIM CARD YET.
4. The sidekick will restart itself twice. Please make sure not to let the letter 'r' go until it has fully rebooted.
5. Once it has fully rebooted, remove the battery, re-insert the SIM card and battery and power up the device.
6. Once the device has fully rebooted, all prior information should be erased from the device and it should be restored back to the default factoy settings.

Dec 22, 2007 | T-Mobile Sidekick ID Cellular Phone

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