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I am attempting to reload Windows XP Home from the disc supplie when I purchased my Medion Laptop. I have reformatted the Hard Drive. When it gets to the bit where XP is installing devices the dreaded blue screen comes up saying a compability issue, As Windows is not fully loaded cannot get to safe mode to try and fix with Registry Mechanic etc. Help!

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  • Doug Olmstead
    Doug Olmstead Aug 25, 2010

    I'm afraid Reg MX will not fix this issue. what you are experiencing is a hardware conflict. the blue screen gives you a error code x000007e or something like that . look that error up on Microsoft.com there may be a solution. you may need to add addition video driver or something like that before you load windows. Medion is a UK company and there may be international limitation at play if you need help - I charge for repairs

  • terrance_c_e Aug 26, 2010

    Thanx for that I will put another hard drive in over the weekend. Where are you based?

  • Doug Olmstead
    Doug Olmstead Aug 27, 2010

    I am based in Rockford IL www.basetwosystem.com

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Have you got another hard drive to test against whether your hard drive is working properly.if not try re-installing windows again ensuring that you use the full reformat not the quick one.make sure you are selecting the drive that you are replacing ,c,.is usually the default number used.any probs get back to me.

Posted on Aug 25, 2010

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