Question about Epson Stylus Photo RX600 All-In-One InkJet Printer

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Epson RX600 service required. How can i reset the printer and get rid of the error message?

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  • 7 Answers

I just had this same error message pop up on my RX600 yesterday. There is a utility that you can d/l from the Epson website to reset the counter at the link below.

http://www.epson.com/cgi-bin/Store/support/InkPadsForm.jsp

The reason the service message pops up is that it is telling you that the waste ink pads are near the end of their service life and probably saturated with ink. You should still clean the waste ink pads or ink will eventually run out the bottom of your printer and create a big mess. If you do a Google search for something like "rx600 waste ink pads" there are some how-to discussions on doing this yourself. I'm going to clean mine later today.

They say it's not hard to do and you don't have to disassemble your printer, just use a toothpick or modified paperclip to remove the pads after you park the cartridges in their "replace ink cartridge" position and unplug the printer. A more detailed procedure can be found with the Google search.

Posted on Sep 16, 2010

Testimonial: "Good and precise advice. Thanks "

  • Wendy Dodson Mar 15, 2013

    Good information, Thank you, hope it works for me.

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press the on, stop, color & b&w buttons at same time and hold them down for awhile......seams to reset everything....good luck

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Press on off, load expulsion, byw,color and stop all at the same time, wait until it is on. then press color and then shut down.

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gwbm
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SOURCE: epson c62 printer say's parts need replacing, service required

These symptoms usually mean the Waste Ink Pads in your printer are saturated with ink and the waste ink "protection" counter has exceeded its limit. You can restore your printer to a working condition immediately by using the SSC utility - download from:

http://www.ssclg.com/epsone.shtml

Install it, and double click the ssc printer icon in the bottom right corner (System Tray). Choose Configuration and set your printer type (C62), then close the ssc window. Now right click the ssc icon in the sytem tray and choose Protection Counter. Check the current count value - if it is greater than the limit shown it will confirm this is your problem. Then choose reset to set it to zero. You will need to fib about having changed the waste ink pads! Turn the printer off then back on again. This will stop the lights flashing and restore normal operation.

However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer.

If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help. It is a pretty simple job once someone explains how to get the case apart!

If this solution helps you, please rate it; if it doesn't, please provide further information by posting a new comment.

Posted on Apr 14, 2009

ChobPT
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SOURCE: Epson Stylus Photo R300 has error

You actually need to change the ink absorber.

Heres a video on how its done on the R800.

Please refer to your manual for proper localization of the ink absorber.

Doing this will get you to move on

Posted on Jun 20, 2009

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Epson l200 servce required problem


Never had one of this series, but I have went through about 25 Epson printers and the message you refer to means your waste ink pad needs to be cleaned or replaced.
To get rid of the message do a search on "how to reset waste ink pad counter for Epson l200" and you will find a utility that does what you want.

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Our printer had been working fine until a couple days ago when we turned it on there was a message on the printer screen which said:Service required. Parts inside your printer need to be replace. See...


Simple answer on this is that the RX600 is one of the much older models where the pads were never really intended to be accessible for replacement. Service Centres may still be equipped to deal with them but you'll almost certainly be told it's not worth it and to buy a new printer.

A simpler answer is to redirect the waste tube into an external waste tank and reset the waste counter. The former is pretty simple thanks to the access hatch in the back of the printer, while the latter is something you can do using the SSC utility.
There are commercial kits like the Printer Potty if you want something solid and a bit more hand holding but it's also something you can DIY if you want.
There's a basic installation guide available here (same for the RX620 as RX600).
For the SSC utility the guide on inkjetprinterhelp.us is very useful but if you're using Windows Vista or Windows 7 you'll need to use compatibility mode this screencast will cover everything.
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Try this manual reset.

Press all the following buttons at the same time: POWER+B&W+COLOR,
then you will see a message on your printer screen, TURN OFF printer.

NOTE: You can use your printer again after being reset but the part inside your printer that need to be replaced should be replaced, that is the waste ink pad. It is necessary to replace that part to prevent flooding of waste ink inside your printer.

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This message indicates that your waste ink pads are full and require replacing. Replacement is costly, messy and requires the printer to be taken completely apart. Most often the counter has "jumped" to the end of life number, this especially happens where 3rd party or refilled inks have been used. If you believe this to be the case and there is no sign of ink leakage and the pads look fairly clean then you can just reset the counter using special software called the SSC utility. See these sites:
http://www.ssclg.com/epsone.shtml
http://inkjetprinterhelp.us/epsonSSC.html
More information about this issue is available from the Epson web site, please read this link:
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Please take a moment to rate this solution. Thanks.

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press the on, stop, color & b&w buttons at same time and hold them down for awhile......seams to reset everything....good luck

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