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How do you solve the 8013031B error code on the ps3

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I have researched your issue and found that people who were experiencing the 8013031B error message resolved the issue in a few different ways.

1. Try rebooting your internet connection. You can do this by turning off the ps3 and disconnecting the the power from both the modem and router. wait 1 minute then plug the power back into the modem. Wait for the modem to establish a connection to your internet service provider (typically takes between 2 and 4 minutes). after the modem gets a connection plug in your router and wait for the router to connect to the modem (typically 1 to 2 minutes). Then power your ps3 on and retest.

If your still getting the same issue try bypassing your router.
If this fixes the problem then there is a issue with the router.
Your best bets are to try updating the firmware on the router and or resetting the router to it's defaults.

If none of the above steps resolve your issue then try resetting your ps3 to it's system defaults. This will cause you to lose all your data so be sure to back it up first on a usb drive.

Please post a follow up to let me know how this goes for you.
If possible please rate the solution I have provided. Thanks.

Posted on Aug 25, 2010

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JohnVickers
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SOURCE: How can I fix ps3

prez330 answered this question in a post a while back. Google is your friend on problems like this, I found his post by searching "ps3 error 8013031b".

According to Sony, these are the steps you should take to fix this error code. It has something to do with the way your system obtains its IP address from the network you are connected to. This should fix it.

SETTINGS > NETWORK SETTINGS > INERNET CONNECTION SETTINGS > WIRED CONNECTION OR WIRELESS >

WIRED CONNECTION > CUSTOM > MANUAL SETTINGS > AUTO DETECT > AUTOMATIC > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X

WIRELESS > ENTER MANUALLY > ( ENTER SSID OR CONTINUE ) > ( CHOOSE SECURITY OR CONTINUE ) > CUSTOM > AUTO > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X

Posted on Aug 12, 2011

prez330
  • 82 Answers

SOURCE: error 8013031b for ps3. tank's

According to Sony, these are the steps you should take to fix this error code. It has something to do with the way your system obtains its IP address from the network you are connected to. This should fix it.
SETTINGS > NETWORK SETTINGS > INERNET CONNECTION SETTINGS > WIRED CONNECTION OR WIRELESS >

WIRED CONNECTION > CUSTOM > MANUAL SETTINGS > AUTO DETECT > AUTOMATIC > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X

WIRELESS > ENTER MANUALLY > ( ENTER SSID OR CONTINUE ) > ( CHOOSE SECURITY OR CONTINUE ) > CUSTOM > AUTO > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X

Posted on May 17, 2011

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prez330 answered this question in a post a while back. Google is your friend on problems like this, I found his post by searching "ps3 error 8013031b".

According to Sony, these are the steps you should take to fix this error code. It has something to do with the way your system obtains its IP address from the network you are connected to. This should fix it.

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