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That printer is kind of picky, make sure the paper cassette is all the way in, and also remove the toner and drum and look underneath. Sometimes paper scraps stick under the rollers and guides on the bottom.
The toner and drum come out together, open the front door and pull the handle in the center straight out toward the front. The toner lifts off of the drum by pushing the blue lever on the right or left rear side and lift up and out. You need to inspect the underside of the toner and drum for paper scraps that could cause jams.
Take out the toner and check for a paper jam.turn the printer upside down and check under the paper tray for a jam.
When you reset the printer check to see if the printer picks up the paper, if it tries to pick up the paper then the red light flashes you should rough up the roller on the front above the paper tray, the rollers sometimes get smooth and won't pick paper up.
You should also look inside where the toner cartridge goes and there are some little plastic flaps.Check that these are not stopping the paper going it.
hope this helps