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3 Answers

Helio Ocean. Stopped sending pic messages. Tries, then pops up "Couldn't send message. Try again?" Repeatedly.


hi there,

I was having the same issue and here is what I learned:

I contacted technical support through Helio's carrier (Virgin Mobile) and here is what I learned: Dear Jennifer , Thank you for contacting Helio by Virgin Mobile. We are sorry that you are having issues sending and receiving picture messages on your phone. We are having some system updates and that is causing you not to be able to do some of the data services on your phone. We expect the issue to be resolved in the next 24-48 hours. If you need further assistance, please do not hesitate to call us at 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO. You can reach us Monday through Friday 6am-9pm PST and Saturday and Sunday from 6am-8pm PST. Regards, Khalidine V Helio By Virgin Mobile Customer Care www.helio.com

Jan 03, 2010 | Helio Ocean Cellular Phone

1 Answer

Not recieving pictures helio ocean


I contacted technical support through Helio's carrier (Virgin Mobile) and here is what I learned: Dear Jennifer , Thank you for contacting Helio by Virgin Mobile. We are sorry that you are having issues sending and receiving picture messages on your phone. We are having some system updates and that is causing you not to be able to do some of the data services on your phone. We expect the issue to be resolved in the next 24-48 hours. If you need further assistance, please do not hesitate to call us at 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO. You can reach us Monday through Friday 6am-9pm PST and Saturday and Sunday from 6am-8pm PST. Regards, Khalidine V Helio By Virgin Mobile Customer Care www.helio.com

Jan 02, 2010 | Helio Ocean Cellular Phone

1 Answer

My helio freezes and and reboots itself


I can't help you but it happens every day with my helio. It's more likely to happen if I'm using an app when I get the text.

Sep 11, 2009 | Helio Ocean Cellular Phone

1 Answer

Helio sux


yeah it sucks lol. what;s wrong with it?

Jun 30, 2009 | Helio Ocean Cellular Phone

1 Answer

Can I use the helio ocean for cricket service or is this a scam???


youll have to find someone with a helio account to activate or "switch" the phone for you. from there on, once you have access to the dialling, do as instructed by your phone company.

May 12, 2009 | Helio Ocean Cellular Phone

1 Answer

Whats up hope you help me


Hi,

Appreciate the direct "Ask Me'. Unfortunately the Helio Ocean is not available in my country and neither do Helio nor Cricket have a service here in the Philippines.

Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

Nov 18, 2008 | Helio Ocean Cellular Phone

2 Answers

Forgot the unlock code


i forget the code for my helio 650c

Aug 30, 2008 | Helio Kickflip Cellular Phone

1 Answer

Phone


no such thing as "helio cricket" lmao! you got to flash the phone over to cricket. why would you want to do that to our poor phones anyway? all the features from helio are USELESS when flashed over to cricket. save your money and get a real Helio plan.

Apr 18, 2008 | Helio Ocean Cellular Phone

1 Answer

Helio will not fully turn on!


Hi i have had the Helio Hero phone which is no longer carried through Helio for some tech reasons. But this phone is horrible i try and turn the phone on and a white screen shows up i have to keep restarting it and taking the battery out and its fully charged, now it wont even cut on all the way i cant get it to turn back on

Feb 20, 2008 | Helio Kickflip Cellular Phone

3 Answers

Usb for helio ocean


like can i find a usb drive for my helio phone because i need to put it in my computer

Jan 15, 2008 | Helio Ocean Cellular Phone

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