Hi my sons pc seems to of crashed, it just shows the acer logo on the screen and a boot up menu but will not let me do anything, ive done a little reading up but am quite a novice.i think it might be formatted, could u please give me an idea on how to fix this problem ,it would be greatly appreciated thankyou f1at3r1c
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restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer you could select the option start at last known configuration that worked this will tell you if and what file has been corrupted or missing then you will know if its a hardware issue then select restart if the problem still persists f8 back into safe mode you might need to select your operating system to load into safe mode click start control panel administration tools computer management in the left panel events + to expand then system you will see all errors in right panel right click select properties this will tell you what has occurred and the time it occurred you might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore optionif it is a hardware issue the system restore might not work hope this helps you
it seems like the HDD is not getting recognised , try this might help you
get into BIOS setup by tapping delete key or f2 when system turns on , load the defaults settings for bios then try loading OS , if you are getting the same error message that means hdd has gone bad or the cable to the hdd is loose