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My Whirlpool refrigirator suddenly stopped making ice cubes. Model #ED2GTQXKQ84 Serial #SM5143540 Automatic ice cube maker

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Hello,
You can do this by yourself by the following the instructions below.
Take off the back panel in the freezer, Use a nut driver or ratchet and socket with an extension, Behind the frost is the evaporator and the defrost heaters.One heater in the middle and one at the bottom. They are glass.They are glass tubes, If you can see the bottom that is great, if not use a hair dryer and defrost only the very bottom to expose the lower heater only.
Now in the refrigerator section at the top where the controls are take off the long plastics piece to expose the timer. The timer should be on the right hand side and have a little circle that is slotted. Get a flat screwdriver and turn that timer slowly clockwise just until it clicks and refrigerator turn off.This will put it into defrost.
Now look at that heater that you exposed and see if it glows and get hot. if it does , then the timer is bad.
If the heater doesn't come on theb go ahead and defrost the rest of the evaporator with the hair dryer. This will take little while. Don't poke at the evaporator.
Once totally defrosted look At both heaters.They should look like clear glass and see a silvier coilrunning through them, if they look discoloured at all then heater aare bad.The heaters come as a complete assembly with the defrost thermostat which clips onto the evaporator.
If the heaters look okay the onlyway to know for sure if they are bad is to check continunity with a meteron the plug at the end of their wiring harness. If you can check that you can splie in a new defrost thermostat to solve the problem.
However the best thing to do is replace the heater and defrost thermostat. it is easy to install.
Following the below solution this will solve your problem.

Posted on Aug 25, 2010

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Posted on Jan 02, 2017

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