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Error message on Sharp AR-M257. "Unable to access the server" when attempting to scan. I can ping the copier/scanner and access the device via web page

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5 Suggested Answers

ginko
  • 19396 Answers

SOURCE: have a sharp ar-336 copier

Chech this link

Posted on Apr 15, 2008


  • 6 Answers

SOURCE: On a Sharp AR-157E, I

Finally tracked down an error code list showing the errors were associated with the CCD and scanner

Posted on Jul 10, 2008

mickspaceNET
  • 115 Answers

SOURCE: Network Error on display

If you’re getting this on both machines, it is your network...
There a few possibilities...

1. SMTP / DNS Info. Is that correct? Your It can help with this?
go to the Nic page of the machine (IP Address in win explorer) , go to admin page, which the pass word should be sharp , look for the network settings. look at both the smtp info and the gateway and dns info.. Verify that it is correct.

2. Have you changed your Internet Service Provider?
For example, Comcast is making a habit of blocking port 25. Embarq DNS information is a mess, their mail relay is a real hassle.

3. E Mail server information changed? Does your server require authentication, is the Time out set correctly?

Posting the correct codes really help in resolving these issues
Below are a few of the codes...


CE 01 The network card is not installed or broken

CE 02 the specified mail server is server is not found.

CE 03 The specified server suspends response during Transmission of images.

Posted on Oct 23, 2008

leroyal
  • 2120 Answers

SOURCE: I have a Brother 7020

Your email server may have a limit on it for the number of emails sent.

Does it work with single sheets?

Posted on Nov 25, 2008

  • 2 Answers

SOURCE: Konica Minolta C450 Scan function loses registered address book

this has happend before when creating a group in account track... check to see if you have a limited group on.... if so delete the group or change the limitations to (0)

Posted on Jan 02, 2009

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1 Answer

How to fix error codes h4-00 on a sharp ar m257


This is a low fuser temperature error.
You should be able to reset it by doing the following at the panel.

Hit Pound, star, C, Star
enter 14, then touch start
execute on the screen
the machine will reboot and the code should go away.

if the problem persists you may need some maintenance.
If you're in Houston we'd be happy to help you out.
Skelton Business Equipment Houston Copiers

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1 Answer

Sharp AR-M257 clearing user names in scan feature


Please log in machine with you browser with machine ip address
and user name and password is admin and Sharp and go to address book and remove anything you do not want.

Dec 04, 2013 | Sharp AR-M257 Black and White Copier

1 Answer

Attempting to print to my Sharp ARM237 Network printer. It gives me the error Unable to access server. Check server address on device web page" . It used to be networked then I moved the loacation...


you must put the right IP adress for the machine: from the menu
  1. choose system setting
  2. Network settings
  3. IP address setting
  4. copy the the ip adress from your computer and type it in the special field

Dec 06, 2010 | Sharp AR-M237 Copier

1 Answer

Trying to scan getting erro - unable to access server


Try restarting computer. If using SharpDesk on it and go to Tools-Network Scanner and search for scanner select and apply

Aug 23, 2010 | Sharp AR-M237 Copier

1 Answer

We cannot scan to email from our Sharp AR-M237 Multi-function "Error[973]: Incorrect format for Primary SMTP Server." I am using all the settings for SMTP that I use everywhere else. HELP?-pjm


Model AR-M257 - I have several Sharp MFP devices at different locations and all are set up to scan through our email server using a special account I have just for this purpose. I have all of them setup using the external IP address of our Exchange server (not its name or FQDN) and I have firewall rules setup to allow SMTP from the WAN IP addresses of our different offices to the LAN IP address of the Exchange server. It worked at all the others but this one. I was getting the following error when trying to send a status message (under Log) from the device to my email account as a test: [error 973] incorrect format for primary smtp server. And when I tried to scan through our email server I would get "network error". However, a connection test succeeded. I had everything set correctly for SMTP and DNS but as I was trying anything I could to get it working I went to mDNS under Services and it was enabled. I disabled it and then I could get a status message to be sent to me and we could send a scan through our email server.

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1 Answer

I have a sharp ar-m257 copier. my copies were


There are a few thing's > have you cleaned the optic's > clean the primary charge unit in the drum unit > how old is the drum & developer? Also, is the copier calling for for "Maint's Req"

Apr 05, 2010 | Sharp AR-M257 Black and White Copier

1 Answer

I have an AR-M207 machine scanning error msg


Is it possible to ping top this machine? My i.t tech just whispered into my ear and said perhaps the machine can't scan perhaps because the authentication name/password (login name/paddword of your pc) has changed, so the copier doesnt have the permission to write information directly to your computer.

Jun 08, 2009 | Sharp AR-M207E Black and White Copier

1 Answer

Sharp AR-M280N -scanner


the ip address is not configured correctly in the machine. You may be able to print but the scanning server is incorrect.

Dec 09, 2008 | Sharp AR-M280N Copier

3 Answers

Sharp AR-M450 can't scan to e-mail


Check your primary and secondary dns entry.Also a return admin address is required.
Regards Ed

Mar 27, 2008 | Sharp AL-1641CS Laser Digital Copier

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