Question about Brother MFC-8460N All-In-One Printer

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I loaded a lined sheet of notebook paper into our printer tray to have something print on it. It came up with the message that there was a paper jam and to remove the paper tray and toner cartridge. I CANNOT find the sheet of paper in the front or even going in from the back. I know that it is still in there as when I try to make a phone copy of comes back with gray on the entire sheet.

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The only way a paper jam could affect your print quality is if it were actually stuck in the toner/drum cartridge area. I would remove the drum unit and then take the toner cartridge out of the drum unit and make sure there is no paper in either of the 2 units. The only other possibility would be that the sheet of paper wrapped around the fuser roller. This is the area just before the paper exits the machine. This would usually cause the print/toner on the copy to rub off or not be fully "fused" onto the page.
Good Luck and Thank You for using Fixya.

Posted on Aug 25, 2010

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I have an epson printer and when I hit print, the paper slides right thru & says paper jam


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    Press the "OK" button to resume printing. If you had a "Paper is jammed in the printer..." error message displayed on the control panel LCD, pressing "OK" should also clear the message.

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    I would try to clean the tires with alcohol, it's probably trying to pick up the other sheet but is slipping.

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    Oct 06, 2007 | HP OfficeJet 6110 All-In-One InkJet...

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