Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive
Is this the first time or have you used it before? Is there any files or documents saved?
First try it on another computer and check whether it's detected or not. Once it's detected, format it. I hope you know how to format it. [Right click the Drive after opening the "My Computer" and select "Format", and on the "Format" window select "Quick Format", then "Start", when it's completed, click "Ok" and then "close"]. If your usb bus can't detect it at the first attempt, after formatting it, you'll have no more problem [make sure that there's no other usb device connected on the computer while you are trying this, if possible try on all the usb ports of your computer.]
If the same problem persists on another computer, then try changing the usb cable, maybe it has a defect or it could be internal problem (Did you try it at the Store when you purchased it?). But let's think positive and proceed.
There's another options that you can format, Right-click "My Computer" >> "Manage" >> and on the left pane click "Disk Management" and look around the drive (you may need to find out by it's drive name). After it's located, right click and select "Format" and do the same as mentioned above (formating steps).
Let me know after you are done.
Thanks for using FixYa.
Posted on Aug 25, 2010
Hi. If the disk is new and can't be initialized in the disk manager, return the unit to the seller and ask for replacement. It is possible that either the disk or the enclosure board was damaged.
Posted on Aug 25, 2010
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Posted on Jan 02, 2017
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