Question about T-Mobile Cell Phones

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I have a tmobile pulse phone, when i turn it on the tmobile logo apears then the word android which stays on the screen, none of the buttons work and the only way to turn the phone off is to remove the battery, any help would be appreciated.

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Hello,

I will advice you reset your phone, once the phone is reset, the problem should be fix, you can try this to reset the phone or follow the instruction in the manual reset the phone.

Power off the phone, power on back, while the phone is loading, remove the battery and wait for some minutes before putting the battery back and power on, see if that fix the problem, if not, i will advice you take the phone to a repairer to help use a software to flash the phone, once the phone is flash, it will reset and function properly.

Take care.

Posted on Aug 25, 2010

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