Garmin 305 not communicating with Training Center (by 16 users)
When I plug my 305 into the computer, it opens the window for Training Center, and then a message appears: There was a problem while communicating with your device. Please make sure it is connected to the computer, then try again.
It just started this after 15 months without a problem. I also sometimes get this message: The remote could not be resolved or something to that effect. Thanks.
15 Other Users Have The Same Problem
Comment by wood13, posted on Sep 04, 2008
I'm having the same problem. I ran my best run and I can;t record it in the trainer. Just started happening. any suggestions?
Comment by lmkay, posted on Aug 27, 2008
I have the same problem. I've deleted everything on the watch and it connects for the first time but doesn't transfer data. This is so frustrating. This has worked for a couple years with out this problem... suddenly boom.
Comment by Guest, posted on Aug 13, 2008
I could solve this problem when I removed/erased all my programmed routes from my Garmin Edge 305. As soon as I transfer my defined routes from the TrainingsCenter to the device, I get the same communication error again.
Comment by Guest, posted on Jul 30, 2008
I've had the same conflict problem. I copied the error message and sent to Garmin Tech support. They were very helpful and have suggested that the problem could be that I have an out-of-date Operating System installed on my unit and an old version of Garmin Training Centre on my PC. I've just recently installed the latest version of the OS for the 305. It's still too early to tell if this has solved the problem.
I have also from time to time had a complete TC meltdown which resulted in all the maps for my run traces being lost. I've also had some GPS inaccuracy issues, e.g. my unit has recently measured a certified accurate 10km race course at 250m !! longer on an open landscape with no possibility of interference from high buildings or trees. Not happy. Maybe I'm expecting too much from a small hand-held GPS unit?
Comment by Guest, posted on Jul 27, 2008
same
I followed the Guest solution, deleted all new courses from my Garmin, and it now WORKs!!!!
Uploading my courses back again to the Garmin made the problem return back. I need some more work to identify the bad course.
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15 Other Users Have The Same Problem - Continued
Comment by kim74, posted on Jul 04, 2008
I have the same problem with my garmin edge 305. Since I updated the firmware and the software, I have this communication error. Before it worked fine for a while. I uninstalled the drivers and the software and after reinstallation the problem was still there. I even installed everything on a Mac.... but still the same. After each firmware update it works for one, two times and then the error appears again.
Comment by kim74, posted on Jul 04, 2008
I got the same problem with the Garmin Edge 305, after having updated the software and the firmware. Before it worked for a couple of weeks but since I did the update nothing works anymore. I uninstalled all drivers, went back to the old firmware... nothing changed. I even tried to install everything on a Mac.... the same stuff.... the wired thing is that after updating the firmware the communication works for one, two times... and then the same story again
Comment by SSminnow, posted on Jun 27, 2008
This same problem started about two weeks ago. I can get my data uploaded to Motionbased and Training Peaks. What is the solution?
Comment by nick868, posted on Jun 21, 2008
I get exactly the same problem. It worked fine for the first couple of weeks, and now it says there is an error communicating with the device. I've tried uninstalling and reinstalling the software but no joy.
Comment by ironman bob, posted on Jun 10, 2008
garmin forerunner 305 wont communte with computer at least 30 seconds to turn on the watch device to just start the unit it was 5 months old when i started having promblems can anyone help me please !
Comment by woodgie, posted on May 25, 2008
Mine comes up with a bunch of gibberish and asks you to copy the eroror to a clip board and e-mail it to tech support. Well I did that twice and never heard back anything. I also called twice but the reponse time is very slow - over 15 minutes. When I finally got someone they said they would have to transfer me to someone who handles software issues and it would be another 20 minute wait. Geezzz. Can anybody help? Even when I reinstalled I still got the error. I am using Windows XP. JB
Comment by richardgario, posted on May 17, 2008
When connecting device to pc nothing happens.
When I open TC and try to receive from device I get the 'unable to communicate' problem.
I have not updated software, using Vista and has been working ok for last 3 months.
Comment by OneBadApple, posted on May 16, 2008
I'm getting the same error message. It worked fine the first 2 times, but when I went to upload my data last night I got the message. I have tried everything I can think, even installing the software on another computer and still have the same issue.
Comment by bikerpaul, posted on May 15, 2008
I have the Edge 305 whihc has the same error. GPS is new and worked the first three times I uploaded then stopped. It does however upload data to motionbased.com
Comment by Guest, posted on May 12, 2008
I couldn't get the Garmin 305 to turn on. I got that fixed but now I can't transfer the info to my computer. It says "an error has occured..."
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