Question about HP OfficeJet 7130 All-In-One Printer
Hi, the print carriage is supposed to move to the center of the unit when the access door opens and this one will not. It just stays there on the right. What can I do?
Vandybaby, you could have several issues here:
1. Your maintenance door sensor is not working/jammed, and the printer does not recognize the door is open- Verify that you are getting the flashing exclamation mark and message that the door is open, and that it goes off when closed.
2. There is a carriage validation sensor that was often a problem with the 7100 series, becoming glued down in drying ink when it was supposed to retract and allow the carriage to pass by. On this one, the question basically is "When the carriage doesn't come out of the service station "parking" area, is it trying to? Are you hearing or seeing the carriage trying to leave the service station, catching on or hitting something then pulling back, or does it just sit idle and never attempts to move.
Answering this, particularly #2, will be of great help in narrowing down your problem. Right now it could be anything from simply cleaning the encoder strip, to being as costly as needing a new logic board.
If you can provide a little more info, it will greatly speed up getting you the correct information in diagnosis. For the most part, this is likely to be very simple, probably only needing cleaning or realignment of a part to get you running again.
Posted on May 04, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 06, 2014 | Kodak Office Hero 6.1
Aug 23, 2011 | HP PSC 2210 All-In-One InkJet Printer
May 06, 2011 | HP PSC 1215 All-In-One InkJet Printer
Mar 10, 2011 | HP DeskJet F380 All-In-One Printer
Feb 01, 2011 | Office Equipment & Supplies
Aug 15, 2010 | HP PSC 2210 All-In-One InkJet Printer
Jan 24, 2010 | HP OfficeJet 7110 All-In-One Thermal...
Oct 08, 2009 | HP Officejet 5510 All-In-One Thermal...
Nov 26, 2008 | HP Office Equipment & Supplies
Nov 01, 2007 | HP PSC 1410 All-In-One InkJet Printer
75 people viewed this question
Usually answered in minutes!