Question about Brother MFC 420CN All-In-One InkJet Printer

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My Brothers MFC 5460CN won't let me fax and I get a print out that says NG: Poor Line Condition/ Out of Memory. How do I clear the memory.

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This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.

Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.

If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.

It's also important to adjust the compatibility mode, to do this, follow the steps below:
Press Menu. Press the up or down arrow key to select Fax. Press OK. Press the up or down arrow key to select Miscellaneous. Press OK. Press the up or down arrow key to select Compatibility. Press the left or right arrow key to select Basic (for VoIP). Press OK. Press Stop/Exit.
If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.
(this problem is not related to Memory)

If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)

I wish you good luck.

Thanks for using FixYa.

Posted on Aug 25, 2010

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OUT OF MEMORY


Hello laray7813,

Please visit this link to know exactky what NG means and how to solve it.
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000200/000009/faq000209_000.html?reg=us&c=us&lang=en&prod=mfc420cn_us&Cat=12

If this dosent work, let us know and we will find other solutions,
Dahaka

Jul 22, 2008 | Brother MultiFunction Center MFC-440CN...

1 Answer

Can't send fax. Getting transmission verification report stating NG: poor line condition/ out of memory. HELP!!


There are two possible reasons why your printer display the error message.

1. Poor Line Condition
- electrical interference on the line -Make sure electrical or electronic appliances do not interfere with the printer's phone line
- poor line connection - If you have a phone try connecting it directly to line outlet. Listen to the dial tone, if you hear noisy and static, then you will need to call your local telephone company cause there is a problem in your phone line. If dial tone is clear and stable then try checking the telephone line cord that you use to connect your printer from the line outlet, replace if broken.
- alarm system or another device on same line, these interferes with transmission / reception of the fax machine. Try connecting the printer all alone and then try sending a fax.

2. Memory Full
- There is no space to store incoming fax messages. Delete all stored fax messages.

Apr 09, 2011 | Brother MFC 6490CW InkJet Printer

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My Brother mfc-665cw will not fax. It keep saying NG: POOR LINE CONDITION/OUT OF MEMORY


Check to see if you can make a call using the fax machine. This error can occur if you have no connection. It can also occur if your line is occupied or busy.

Oct 14, 2010 | Brother IntelliFAX 5750e Laser Fax

1 Answer

When we try to fax, the transmission verification report reads NG: Poor Line Condition/Out of Memory


Is the fax on a dedicated phone line, or have are you sharing the line with another phone and perhaps a ADSL filter?

Hanging extra devices off of the same line as your Fax can cause the signal to weaken.

If you have extra devices hanging off one line, then remove all of them, then try to fax again.

Dec 08, 2009 | Brother MFC-8220 Fax

1 Answer

When faxing it states NG: poor line condition/ out of memory


to solve this ... you need to have your phone company "condition" the line. Somewhere between you ant the CO (Central Office) there is/are come crummy (read Corroded) connections.

This may cost you ... inquire before you order the conditioning.

E-mail is more convenient ... consider instead of FAX

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1 Answer

MFC-440CN PRINTER fax error


Plug a phone into the line and listen for static. Too many phones on the line, bad lines,etc, can cause a poor line condition. Try the unit directly into the phone line, no answer machine or anything else on the line. Maybe the memory thing is it has a lot of faxes that it hasn't been able to send.

Apr 29, 2009 | Brother MultiFunction Center MFC-440CN...

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