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When i remove my BB's battery and i put it again my bb shows me that is loading then it gets me to the menu and then the whole turn in to white and says to me App Error 523 Restart so then i restart it but it keeps doing the same thing! please help me!

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Try this 1. Soft Reset
Just press ALT+Right SHIFT (CAP)+DELETE

2. DOUBLE-Soft Reset
It will stop all application on Blackberry and it’s pretty same with hard reset but the different is only the TIMING. Just do Soft reset and display will be black/blank. After the display is not black anymore press ALT+Right SHIFT (CAP)+DELETE again and the display will be blank. The sandclock will show up and wait until BlackBerry ready to use.

3. Hard Reset
It’s so simple, just release the battery
for 30 seconds and tide again. The BlackBerrywill boot from the beginning. This is the first step if something wrong with network,software or hardware.

Posted on Aug 25, 2010

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My blackberry storm stopped recieving and outgoing calls soon after i upgragraded my blackberry desktop manager while my phone connected to pc.even on my desktop manager it is showing disconnected. please...


The issue you describe appears to be corruption of one or more system files within the BlackBerry OS or that a file is locked in process and does not let the BB connect as it should. Below you will find 2 solutions to help resolve your issue.

If you wish to restore the BB, please continue below after verifying that you have the following:

A. Computer (Windows)
B. BlackBerry Desktop Manager software (BlackBerry.com)
C. Latest version of the BlackBerry OS for your make/model BB
D. BlackBerry USB Data Cable

A. Battery Pull

1. Remove the battery cover and battery from your BB.
2. Wait about 1 minute, then reinsert the battery.
3. Power on your BB and test it by making a phone call to test for outgoing calls.
4. If it works, proceed to step #5. If not, then skip down to solution B, step #1.
5. Ask someone to call you to test for incoming calls.
6. If it works, put the battery cover back. If not, then skip down to solution B, step #1.


B. BlackBerry OS Software Update
Note: A forced update should restore your BB to working condition, but there is the risk that you may lose your data. If that is a problem, do not proceed.

To get the OS, simply logon to your carriers website and download the latest version of the OS for your BB. Once the file is saved to your computer, you need to install the setup files just like you would any other program. When completed, proceed to step #1.

1. Open BB Desktop Manager
2. Remove the battery cover, battery and microSD card (if you have one) from your BlackBerry.
3. Connect the BB to your computer via USB cable (without the battery in place, just the phone's shell).
4. There should be a few drivers that will load automatically and the BB Desktop Manager will recognize your BB.
5. Close the BB Desktop Manager once it has been detected.
6. Go to the following path. C:\Program Files\Common Files\Research In Motion\AppLoader
7. Double-click the "AppLoader.exe" application
8. Once it loads, the application will detect your BB and proceed to update your BlackBerry's OS.
9. If you are prompted to backup your BB data, please do so. If not, then proceed to step #10.
10. Select wipe (or secure wipe) to completely remove the existing OS and data.

A fresh, updated version of the BlackBerry OS will be installed on your BB. The process takes about 35-90 mins to complete. Once done, the BB will automatically reboot and if you had an existing backup or created one before wiping/installing, you can now reopen the BB Desktop Manager and restore your backup to the BB.

Aug 14, 2010 | Cell Phones

1 Answer

My blackberry storm screen isn't coming on. However when I plug the charger in a battery comes on the screen and the whole phone light up. When I take it off charge or try to turn it on a red light starts...


The issue you describe appears to be corruption of one or more system files within the BlackBerry OS. A forced update should restore your BB to working condition, but there is the risk that you may lose your data. If that is a problem, do not proceed.
If you wish to restore the BB, please continue below after verifying that you have the following:
A. Computer (Windows) B. BlackBerry Desktop Manager software (BlackBerry.com) C. Latest version of the BlackBerry OS for your make/model BB

To get the OS, simply logon to your carriers website and download the latest version of the OS for your BB. Once the file is saved to your computer, you need to install the setup files just like you would anyother program. When completed, proceed to step #1.
1. Open BB Desktop Manager 2. Remove the battery cover, battery and microSD card (if you have one) from your BlackBerry. 3. Connect the BB to your computer via USB cable (without the battery in place, just the phone's shell). 4. There should be a few drivers that will load automatically and the BB Desktop Manager will recognize your BB. 5. Close the BB Desktop Manager once it has been detected. 6. Go to the following path. C:\Program Files\Common Files\Research In Motion\AppLoader 7. Double-click the "AppLoader.exe" application 8. Once it loads, the application will detect your BB and proceed to update your BlackBerry's OS. 9. If you are prompted to backup your BB data, please do so. If not, then proceed to step #10. 10. Select wipe (or secure wipe) to completely remove the existing OS and data.
A fresh, updated version of the BlackBerry OS will be installed on your BB. The process takes about 35-90 mins to complete. Once done, the BB will automatically reboot and if you had an existing backup or created one before wiping/installing, you can now reopen the BB Desktop Manager and restore your backup to the BB.
As a side note, the BlackBerry Storm 9xxx series has been known to have many flaws. The Storm2 fixed many issues, but still left a lot behind.
If the problem persists after the update, check to see if you still have coverage under the manufacturer's 1yr warranty or if you pay for insurance service, your BB maybe covered under service replacement.

Aug 11, 2010 | Cell Phones

1 Answer

My bb8900 curve is frozen. Cannot access my phone or menu. Apears keys are not working. Did a soft and hard reset - problem still remains. Taken the batery out overnight and still the problem...


The issue you describe appears to be corruption of one or more system files within the BlackBerry OS. A forced update should restore your BB to working condition, but there is the risk that you may lose your data. If that is a problem, do not proceed.
If you wish to restore the BB, please continue below after verifying that you have the following:
A. Computer (Windows) B. BlackBerry Desktop Manager software (BlackBerry.com) C. Latest version of the BlackBerry OS for your make/model BB
To get the OS, simply logon to your carriers website and download the latest version of the OS for your BB. Once the file is saved to your computer, you need to install the setup files just like you would anyother program. When completed, proceed to step #1.
1. Open BB Desktop Manager 2. Remove the battery cover, battery and microSD card (if you have one) from your BlackBerry. 3. Connect the BB to your computer via USB cable (without the battery in place, just the phone's shell). 4. There should be a few drivers that will load automatically and the BB Desktop Manager will recognize your BB. 5. Close the BB Desktop Manager once it has been detected. 6. Go to the following path. C:\Program Files\Common Files\Research In Motion\AppLoader 7. Double-click the "AppLoader.exe" application 8. Once it loads, the application will detect your BB and proceed to update your BlackBerry's OS. 9. If you are prompted to backup your BB data, please do so. If not, then proceed to step #10. 10. Select wipe (or secure wipe) to completely remove the existing OS and data.
A fresh, updated version of the BlackBerry OS will be installed on your BB. The process takes about 35-90 mins to complete. Once done, the BB will automatically reboot and if you had an existing backup or created one before wiping/installing, you can now reopen the BB Desktop Manager and restore your backup to the BB.

Aug 10, 2010 | RIM Cell Phones

3 Answers

I turn on the phone to immediately find a pop up that says uncaught exception index 4>=4 then by its self it will go to w white screen that says app error 523 with a reset link beneath it. ive tried...


i turn on the phone to immediately find a pop up that says uncaught exception index 6>=6 then by its self it will go to white screen that says app error 523 with a reset link beneath it

Aug 05, 2010 | RIM BlackBerry Curve 8520 Smartphone

4 Answers

How to fix blackberry 8520 app error 523


just wipe it or reload with the new updated OS

May 09, 2010 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

Battery Icon with red line through it? Durring a back up, my Storm turned off and when I turned it back on this battery icon is all I get. I have a fully charged new battery in it now and it still shows...


This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails retry step 2 but allow battery to FULLY drain then dry out again.

4. Take in.

Jul 18, 2009 | RIM BlackBerry Storm 9530 Smartphone

1 Answer

Screen shows battery with a red line through it


This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails retry step 2 but allow battery to FULLY drain then dry out again.

4. Take in.

Feb 16, 2009 | RIM BlackBerry 7130c Cell Phone

1 Answer

BB PEARL 8110 SHUTS OFF


BEFORE ANYTHING !!!! use the desktop software to backup your data on the BB (if you can) and save the file to the desktop. next go to https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4you need to download (use pull down menu)blackberry desktop software 4.6 and the blackberry pearl 8110 smartphone. install the desktop software first then the device software.. this can take maybe an hour (not including the download time)

Please Rate This Solution :]

Feb 03, 2009 | RIM BlackBerry Pearl 8100

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