Question about Compaq Keyboard

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Compac keyboard 1/4 moon key on model 5137, once I hit it, monitor went to sleep. I cannot wake it up. I have no password. I have unplugged and replugged entire system, I have tried every combo of keys Alt and Ctrl with Function keys or Esc or Enter. I cannot get monitor to wake up. Please help. Thank you. Processor Presario XR2020NX

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Try holding in the power button on the computer for 30 seconds. wait 5 seconds then tap the power button again once and wait. also check that the monitors cables are securely connected to the computer.

Posted on Aug 25, 2010

Testimonial: "Helpful in ruling out what won't fix the problem. Thanks."

  • sharonhofeli Aug 25, 2010

    I tried 3 times, did not work. Thank you.

  • spiffyrodent
    spiffyrodent Aug 27, 2010

    try a different monitor and if that does not work it may be the motherboard.

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If the shape of the symbol is the cresent moon....then that is the "Sleep" shortcut key. It will send the hard drive into standby mode. In a lot of systems, this sleep mode can really corrupt and damage system files. I always recommend disableing sleep mode in the power options section of the control panel.

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Reboot the computer in Safe Mode by pressing F8 at boot up and selecting Safe Mode. Then go to Start->Control Panel->Keyboard. Here you will find settings of this keyboard. Disable the sleep mode. And your monitor will come alive. Whenever you have any problem you must first use the control panel and try your hands at DIY. But do remember what you did in what sequence to undo it later if need be.

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tapping a few keys on your keyboard and moving the mouse will usually wake the monitor from sleep mode.

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Unplug the computer for a minute and plug it back in. It should restart normally.

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You are correct. The moon is sleep mode. Closing and opening the lid will often take it out of sleep mode. You might have to "unlock" the keyboard as well by entering a password (just hit return if you haven't entered a password.)

Under power options, you can select what the computer does in sleep mode.

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HI,
Please check if your display cable (VGA cable) of your monitor is properly connected to your system or not.If not please connect it properly and check if you are getting display or not.

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keep me informed

regards

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