Question about HP LaserJet 2430n Printer

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2430N printer This is a work printer. We are getting the black line down the left side of the paper. We were told that they can not send out a tech to fix it. Is there anything that we can do ourselves to fix the problem?

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This is usually one of 2 problems either you have a bad toner cartridge (most of the time this is the issue) or you have a bad fuser. if replacing./trying another cart does not fix your problem machine is most likley in need of a fuser.

to replace fuser
remove back cover
Remove the fuser-cable cover by releasing one tab on the cover, and then rotating
the back of the cover toward the center of the printer.
Disconnect two cables at the left, inside, of the printer
Disconnect the fuser cable at the right side of the printer
Remove four screws securing fuser
Tilt the fuser slightly toward the back of the printer, and then slide the fuser out of the back of
the printer.
reverse for reinstall

Posted on Oct 22, 2008

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Hi, It seems you could be having a fuser problem if the line is running vertical all the way down. In that case you would have to replace the fuser to correct the problem!

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