Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Freezer frosts up to the point of not being able to open the door without ice falling on the floor. Can this be fixed?

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If the ice is falling from the ice dispenser then the door flap which releases the ice , on the door , is not closing completely , causing frost blockage .Usually this is caused by a rusted plunger so both the solenoid and plunger will have to be replaced , These parts are located behind the dispenser board so be sure to remove the top freezer door hinge cover and unplug the plug there , to remove all power going to the door , before attempting this repair . I think the part number is WR62X10055 for the kit .
When it doesn't close , it lets warm air into the freezer and causes frost on the dispenser AND on the ice bin outlet . Also , using 10 glasses or more , of crushed ice a day can cause this

Posted on Aug 25, 2010

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Yes it can be fixed, This can be as simple as replacing the door seals if bad to replacing the defrost board.If the seals are good and the doors close and seal as they should then the defrost is not working properly.

Posted on Aug 25, 2010

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Look through the vents in the metal panel, and you should see the shiny metal fins of the evaporator. If the fins or the vents are plugged with frost, that is your problem. The freezer will stay cold because a small amount of cold air will be forced through the frost but that will not be enough to make it up to the refrigerator portion. You can defrost the unit by removing the metal panel and allowing the frost to melt. Careful use of a hairdryer can speed up this process. This will likely be a temporary fix. The root cause of excessive frost can be caused by a bad door seal or a defective defrost circuit.

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If the door seal is good, the defrost system is likely defective. The defrost system has three main parts, the defrost heater, thermostat, and timer. If either one of the parts fails, the freezer will plug up with frost every few weeks. If you can troubleshoot this by manually starting the defrost cycle. Let me know if you would like this procedure.

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Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
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If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.
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