Question about Whirlpool Duet GHW9150P Front Load Washer
"SUD" is a suds lock error code. The washer will not complete any cycle as long as the error code is present. The following link explains the error and some potential causes:
The number one cause of the error comes from using too much, or the wrong type, of detergent. You are required to use High Efficiency (HE) detergent with these washers because the concentration is formulated for HE washers that use small amounts of water. Using the wrong type of detergent can also void any manufacturer warranty you may have.
NOTE: HE detergent does not have a lot of suds, which often confuses consumers into thinking they aren't using enough detergent. With HE washers little to no suds is NORMAL and preferred. If you use too much detergent, using the RINSE/SPIN option is recommended to flush the tub, drain pump and lines.
IMPORTANT: It can sometimes take SEVERAL cycles to clear. Also, leaving the door open for a while can allow air into a suds filled drum to get rid of some of the bubbles.
Secondary causes can come from something restricting the drainage system. Most notably, something lodged in the drain pump and/or drain hose(s). I've included a follow-on link that explains how to check the drain pump reservoir if required.
NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:
These are very simple repairs that you can perform yourself without the assistance of a repairman. If the wash tub is full of water, you may want to use a wet/dry shop vac to pull a vacuum on the drain line and drain the wash tub. This will minimize any potential mess you may have to clean up.
Replacement parts (if required) can be purchased at any of the following websites:
Prices vary between sites, so shop and compare. The first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.
NOTE: The error codes are not listed in the owner's manual. For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside. To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front feet of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls. The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.
Read through the information provided and if you have questions, please post back let me know. I hope you find this information helpful.
Posted on Aug 25, 2010
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Posted on Jan 02, 2017
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