Question about Brother MFC 420CN All-In-One InkJet Printer

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Won't print black ink

Printer won't print black ink. Just bought new catridge it's been clean many times. Still won't print "making me mad"

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  • David W. Gretzinger May 08, 2008

    I have used about 4 generic ink cartridge sets since buying my Brother printer. Over the last 2 months, the black has been printing off and on requiring several cleanings then it would print OK. Now it won't print black at all after several more cleanings and a new Brother black ink cartridge. Brother Technical Help says I must replace the other colors with Brother cartridges so that the cleaning process will be effective. I'm not sure this is the solution.

  • laceyerickso May 12, 2008

    Thank you so much I will try these solutions and see if they will work.

  • Anonymous May 27, 2008

    make DCP-117C brother will not print using black ink

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I have a mfc-255cw all i one printer and it also stopped printing black. i read that when you buy non oem ink it clogs up your printer. my solution for this was to take a bike pump pin, cut the tip off so there is a hole in the end. then my wife held the tip tight into where the black ink enters the printer and i pumped away with the bike pump. we instantly saw black ink start to pour out of the hole so we stopped and tried to print and it worked. Good luck to all with this problem i hope this helps you like it did me.

Posted on Jan 01, 2011

  • Mrsilentm3 Feb 15, 2011

    What does the bike pump pin look like? How did you cut the tip off?

  • Mrsilentm3 Feb 15, 2011

    I could use your help big time, I have the same printer and it's doin the same thing, I bought it used though.

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I took one of my kids skinny bendy straws, removed the ink cartridge, stuck the straw into the printer, around the ink spout and up against the back of that to make a seal and just blew with my mouth a few times. Its working now. the bike pump idea is where I got the idea for that. Thanks

Posted on Sep 24, 2013

^^well, the time estimate was for me, i'm not sure how other ppl would fare. i thought i worked pretty slow because i didn't really know what i was doing. i never opened up a printer as complicated as the MFC series before, but i do tinker with my own computer so maybe i have some experience to consider in my difficulty/time needed estimate

Posted on May 12, 2008

My printer prints, but no black ink shows up on the paper, while the color prints alright. after using the cleaning function many times, only 1 square in the print quality test for black showed up. i looked around online and i decided to try what others have done, to take apart the top of the printer to remove and clean the printer head. it takes a while if it's your first time tinkering with a printer, about 2 hours (including cleaning time). after i did it my printer worked ok. it's been a few days now so i hope it stays ok for a while. i made a sloppy slideshow of how i did it and also made a video of the slideshow. here's a link to the download folder http://www.sendspace.com/folder/ou13tr i added music to the vid to make it not so boring but you can mute it if you don't want to listen. the pdf is probably better because you don't have to pause it at each slide.

if you don't think you want to spend time cleaning the printer head (it might be damaged instead of clogged) your other options would be to send it in for warranty, find a 3rd party repair shop, or buy a new printer altogether. i thought the cleaning was pretty straightforward, you just have to be careful not to break anything. should be ok if you've ever tried taking apart electronics and putting them back together before

Posted on May 12, 2008

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David4,

Although many companies selling generic ink cartridges will tell you they work just as good and cost less, I do not use ANY of them in any of my printers. I used to refill inkjet cartridges and buy generic cartridges. Both things caused me major problems. The generic cartridges would not print consistently, and the refilled cartridges would leak some of the time.

I would bet that you would have to clean the printer a number of times to reverse the clogging that the generic cartridges had done in the printhead. I would follow Brother's advice for replacing the color cartridges too, otherwise you will end up having the exact same problem down the road with the color part of the printer.

I know this is not a slick, simple fix for you - but often the generic cartridges cause complex problems.

I hope this helps you.

Posted on May 13, 2008

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