Question about Canon PowerShot SX10 IS Digital Camera

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The camera says lens area and that i should restart the camera. need to know how to restart it.

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Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Aug 25, 2010

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1 Answer

I have a canon Powershot A480. It keeps coming up with the faultLens Error Restart camera. How do I do this


Service & Support Issue: Camera displays "Lens error, restart camera" on the LCD monitor.
Solution: Possible solutions for a Lens Error message PowerShot A480.

The "E18" or "Lens" error message indicates an error that involves the lens unit or lens cover.
This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution
Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area:
  • Hold the camera so that your fingers do not touch the lens unit when you are shooting.
  • Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.
If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred. Please click here to set up service for your camera online.

Jul 25, 2010 | Canon PowerShot A480 Digital Camera

2 Answers

Canon powershot SD780 is camera. Camera shows the canon screen then turns black and beeps three times then says "lens error restart camera". I don't know how to restart...i need to use it I'm on a trip...


There's really no way to restart it if there's a physical problem with the lens. Try to power it on again but if that doesn't reset it, the camera needs to be serviced. A great site for help with these is: camerasandparts.com They just specialize in service for the Canon Powershots and nothing else, they are fantastic if you need help with one of these problems. Try them, your exact SD780 lens error restart camera problem is right on the site for the SD780. Good luck, that's the place for help with a powershot, it just sucks that it happened while you are on vacation.

Jun 22, 2010 | Canon PowerShot SD780 IS / IXUS 100 IS...

1 Answer

Lens error, restart camera


Hi,

This error occured when lens is prevented from properly extending or retracting. When pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed due External shock or liquid, sand & dirt etc. enters the camera.

Avoid applying pressure to the lens and surrounding area:

1) Do not touch Lens while shooting.
2) Make sure the camera is off before the camera is placed back in the case.

If you cannot clear the error code by turning the camera OFF and then ON again then your device need to be repaired.

Have a nice day Rating the solution is highly appreciated.

Mar 06, 2010 | Canon PowerShot G9 Digital Camera

1 Answer

Canon Powershot A470 Screen reads Lense error , restart camera. makes no difference


Hi,

This error occured when lens is prevented from properly extending or retracting.when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed due External shock or liquid, sand & dirt etc. enters the camera.

Avoid applying pressure to the lens and surrounding area:

1) Do not touch Lens while shooting.
2) Make sure the camera is off before the camera is placed back in the case.

If you cannot clear the error code by turning the camera OFF and then ON again then your device need to be repaired.

Rating the solution is highly appriciated...Good Luck.

Mar 06, 2010 | Canon Cameras

2 Answers

Lens error,restart camera


Hi,

This error occured when lens is prevented from properly extending or retracting.when pressure is applied to the lens or the area surrounding the lens while handling the camera.
Avoid applying pressure to the lens and surrounding area:
  • Do not touch Lens while shooting.
  • Make sure the camera is off before the camera is placed back in the case.
If you cannot clear the error code by turning the camera off and then on again then your device need to be repaired.

Rating the solution is highly appriciated...Good Luck.

Feb 28, 2010 | Canon 8.2-Megapixel Digital Camera Lens

2 Answers

Camera suddenly began reading "lens error - restart camera" and lens will not retract. camera was not dropped and no foreign material was introduced to lens (as far as I know) please help! i love my camera...


Hi

This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.
Solution
Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area:
  • Hold the camera so that your fingers do not touch the lens unit when you are shooting.
  • Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.
If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred. Please do rate this solution as FixYa and revert for further assistance. Thanks
Rylee

Jul 05, 2009 | Canon PowerShot SD850 IS Digital Camera

1 Answer

I need to restart my camera there is a lens problem


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Mar 26, 2009 | Canon PowerShot SD1100 IS Digital Camera

3 Answers

How do you fix 'lens error restart camera' I put it in my bookbag. I guess i threw my bookbag around and now i have this "lens error, restart camera." The lens froze halfway and it's staying that way....


WE WENT TO THA BEACH AND TOOK SOME PIC AND LATER THAT DAY WHEN WE WENT TO TAKE MORE PIC IT SAID LENS ERROR RESTART CAMERA BUT WE DON'T KNOW HOW TO RESTART THE CAM

Aug 18, 2008 | Canon PowerShot SD630 Digital ELPH / IXUS...

4 Answers

Lens error, restart camera . ..


I found this on the Canon Website, don't know if this will help.


Issue: Lens will not move and camera may display an E18 or "Lens" error.

Solution: Possible solutions for an E18 or Lens Error message PowerShot SD600

The "E18" or "Lens" error message indicates an error that involves the lens unit or lens cover.
This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution
Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area:
  • Hold the camera so that your fingers do not touch the lens unit when you are shooting.
  • Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.
If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays). Good Luck

Mar 25, 2008 | Canon PowerShot SD600 Digital Camera

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