Question about Fisher and Paykel Washing Machines

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I purchased Fisher paykel washing machine from New zealand.Model no is IW 512 & sr No 552634 nz.I am getting fault code of 49.Please advise. The following are other symtoms It stopped abruptly after filling some water .The electric supply went off.On restoration of the power supply,it could not be restarted &it shows the fault code of 49 only.Now it is not possible to do any function.The water accumulated in the drum also cannot be drained,The door lock swich is ok. Your earliest action will be highly appreciated as there is no competent technician to atted this fault in India.Pl help Regards Arvind

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Fault code #49 is 'faulty cold inlet valve' You need to replace it with another COLD valve as F&P says they are different to the hot valve.These valves do not use mains voltage and must be replaced with the F&P part. Access via the 2 screws at the rear of the facia.
Remove the inlet valve retainer via the 2 screws between the inlet valves.
TIP.... I cut away the top of the valve slot so that the valve can be lifted straight up and out, without having to move the mixer box or spill any panni.
Don't forget to swap the seal from the old valve to the new one.
Once the valve is replaced the retainer makes everything secure again.
Good luck....Nomess

Posted on Aug 26, 2010

Testimonial: "Subsequently a local technician checked the machine.He checked the output voltage of PCB,which is hardy @3 volts.The cold inlet valve rating is 12v.He interchanged input wires to cold valve with hot water valve.Then also it didnot work.I told him the hot water valve will receive supply only when it comes in cycle of hot water requirement.I think he is not convinced.He said there is some fault with PCB.He fills that some tracks of PCB are broken.He repaired thesuspected tracks nicely.The problem still persists."

  • a2zmodi Aug 26, 2010

    Subsequently a local technician checked the machine.He checked the output voltage of PCB,which is hardy @3 volts.The cold inlet valve rating is 12v.He interchanged input wires to cold valve with hot water valve.Then also it didnot work.I told him the hot water valve will receive supply only when it comes in cycle of hot water requirement.I think he is not convinced.He said there is some fault with PCB.He fills that some tracks of PCB are broken.He repaired thesuspected tracks nicely.The problem still persists.
    Is the 3v output at for cold water valve? Are you convinced with My logic of hot water su pply?
    How shold confirm the PCB defect?Further guidance please.THanks

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Posted on Jan 02, 2017

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