Question about Microsoft Xbox 360 Console

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Xbox 360 Live. no friends in list. Try and invite a friend and get an error message "friend already exists in the friends list." How can I fix this/reset the list

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  • alexthurber Aug 26, 2010

    Hi Daniel.

    The problem is that I don't have any friends on my friend list so far. This was a first attempt to add a friend. Any other ideas?

  • alexthurber Aug 27, 2010

    Hi Daniel.

    This is what I tried to begin with, which is why I opened the case. We try to add a person, and it says they are already in our friends list, but there are no people in the friends list...

    How can I reset the friends list, or force the add?

  • alexthurber Aug 30, 2010

    This was not the solution, Another friend solved the problem



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To make your Friends list appear, follow these steps:
Turn off the Xbox 360 console, and then turn on the console.
Sign in to Xbox LIVE with the same profile that is missing the Friends list.
Ask someone from your Friends list to delete you from his or her Friends list.
Send a new Friends request to the same person.
Sign out of Xbox LIVE, and then sign in to Xbox LIVE again. Your Friends list should now appear in the Xbox Dashboard.

Hope this helps... If it does please do not forget to accept the solution or post back for assistance.


Posted on Aug 25, 2010

  • Daniel Scott
    Daniel Scott Aug 27, 2010


    How to send a friend request:

    1. Sign in to Xbox LIVE and go to Friends.

    2. Select the blank avatar to add a friend.

    3. Enter the Gamertag of the person you want to send a friend invite to and select Done.

    In addition to using the on-screen virtual keyboard, you can enter information using a USB keyboard plugged into a controller port or the Xbox 360 Chatpad.

    1. Use the standard message or write your own, then select Send Request.

    Or you can try and add new friends by this---

    1. Sign in with your email used on you gametag.
    2. Press your gamertag in the upper right corner.
    3. Press "Friends" in the green bar, just over your avatar.
    4. Add the gamertag of the person you want to add, then press add friend.

    Hope this helps... If it does please do not forget to accept the solution or post back for assistance.


  • Daniel Scott
    Daniel Scott Aug 27, 2010

    I'll suggest you to delet the current account you are using and create a new account. this will resolve the issue.





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  • Hope this will help...Your response is very much appreciated...

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