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Dell blank screen

Hi I need someones help before i go and spend money somewhere.
My laptop bag fell off my porch the other day (about 2 feet up) and now it will turn on and i can hear the windows startup but my screen is a dark blue color is there anything i can do?? Or is my screen just busted??

Anything will help thank youu

katie

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Don't like to disappoint you but there are so many possibilities for failure after being dropped, I don't think anyone here can help you without having your unit in hand for inspection.

One thing you might consider doing yourself:

You apparently have another computer available.
If it is a desktop, (locate one in any case), follow the cable from the monitor to the system box backside.
Not the cable that goes to the wall or powerstrip, the one that attaches to the system.
Detach the cable from the desktop's system box (should be two thumbscrews) and find the mating connector on your laptop.
Be gentle - the pins are fragile.

Turn your laptop on and watch the desktop's screen for signs of life.
If you see anything recognizable (text, wallpaper, etc.) then your laptop has survived up to the screen section.
Ths means you could at least retrieve data from it so as not to lose your work.

I don't recommend trying to peer inside your laptop, the cases don't always come apart easy and you may not know what you are looking at even if opened.

Laptop repairs are not cheap or always lasting so you might consider getting your docs off of the machine or just buy a cheap monitor and make your laptop - a desktop.

Good luck-

Posted on May 05, 2008

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Posted on Jan 02, 2017

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