-   My software won't recognize my serial number. It will only allow me to load it in DEMO, which will let me capture, but not burn my videos. Please help. my email is jp19658@bellsouth.net -   jp19658
Dec 18, 2008
-   need the cameramate driver for vista-   Guest
How do you get support for this device?
Software would not load -
"1607: Unable to install...
(More)
How do you get support for this device?
Software would not load -
"1607: Unable to install InstallShield Scriptiong Runtime"
and
"Cannot Install this Hardware
The class installer has denied the request to install or upgrade this device."
FYI: This is 64-bit machine.
Followed the Software Installation Guide.
If this device still usable - what do you suggest?
cannot install "VideoSafe Drivers" have XP OS . No problem for a year tried to reinstall...
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cannot install "VideoSafe Drivers" have XP OS . No problem for a year tried to reinstall the "Setup program" & get installation failed error. Iwas able to install "ProPix DVD" with no errors. Yes i entered the orginal software code