Question about Canon PIXMA MX310 All-In-One Printer

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I am trying to scan a document to my computer. I connected my laptop to the printer the same way I would to print. I put the document in and hit Scan. Scan Mode comes up and I try to hit start etc but I will not work. Just beeps at me.

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  • 154 Answers

1. Uninstall all the printer drivers (Software include) the way that you know
And then clean, it up forever
A-Click Start, and then click All Programs.
B-Click Accessories, and then click Run.
C-Type "regedit", and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
D-In the navigation pane, locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE
Click the plus next to software and in the directory tree below it you will see a key with your software Application.
And delete all about it
2. Power cycle the PC
3. Re-install the drivers and software
4. Finally plug in the printer ((Or when the installation software required)

Posted on Aug 25, 2010

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Related Questions:

1 Answer

Why won't my printer scan a document to my laptop?


Make sure the Lexmark OCR scan software is installed on your laptop. The software is available only on the installation disc that came with your printer. If you still haven't installed the software on your computer and you don't have the installation disc, please contact Lexmark Technical Support Center to request for one.
If you were able to scan documents before using your Lexmark printer, it could be just a slight communication issue. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

Dec 01, 2011 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

Why isn't it scanning a document to my laptop


Make sure the Lexmark OCR scan software is installed on your laptop. The software is available only on the installation disc that came with your printer. If you still haven't installed the software on your computer and you don't have the installation disc, please contact Lexmark Technical Support Center to request for one.
If you were able to scan documents before using your Lexmark printer, it could be just a slight communication issue. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

Dec 01, 2011 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

My printer is printing but i cant scan my documents - no compatible printer installed


Make sure the Lexmark OCR scan software (used to scan documents, convert into PDF file or create multiple pages into 1 file). The software is available on the installation disc that came with the printer.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to scan a document again to verify that the problem is fixed.



Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolve your problem, your rating will be greatly appreciated. Thanks.

Oct 20, 2011 | Lexmark Prevail Pro705 Wireless All-In-One...

1 Answer

Cannot Scan Document into my computer after doing the following: click scan; click download to computer; clicked OK; receive message Downloading Application; then receive message cannot retrieve...


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.

Aug 24, 2011 | Lexmark X4690 Wireless InkJet Printer

1 Answer

Print document system responds document is printing system responds that document is printed but no document is printed. Used troubleshooting for alignment and that works with printer?


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.

Aug 23, 2011 | Lexmark Z816 InkJet Printer

1 Answer

Do i have to have cartridge in my printer to scan a document to my laptop? because the check print cartridge is blinking red


Simple answer: no.

To scan a document:

Make sure you have the correct software, downloaded here.

Load the document into the scanner.

Then hit the scan button on the printer.

Jun 04, 2011 | HP PSC 1209 All-in-One InkJet Printer

1 Answer

How to scan a document from MFC-250C printer


put the paper in to feed then press the scan button make sure you are connected to your computer or laptop so you will be able to print. also you have to have the software downloaded on you computer

Jul 12, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer

Hp1350 wont scan press scan button on/resume light blinks buzzing for a few seconds and nothing else.


Did you try print any document just to make sure that printer is connected properly to the computer. If it is printing than try to scan from computer , i mean there must be a icon in your computer "Hp Director", open that and click on scan document. if that doesnt work, than click on start, got to run and than type "stimon.exe" than hit enter from keyboard. Nothing will happen , just screen will flash for a second, than try to scan. if it doesnt work than you have to unistall and reinstall the software

Aug 07, 2009 | HP Office Equipment & Supplies

7 Answers

Scan problems with Canon MX310


i have found the way to scan items from a Canon MX310 (on windows)

1.On windows go to control panel
2. click hardware and sounds
3. then hit devices and printers
4. then click on the Canon Inkjet MX310 seriers
5. then you will see scanner management click on scan Photos or docs
6.then place the photo or doc under the scanner and hit scan!

That is all the steps you will need.
17 years old computer tech.

Aug 16, 2008 | Canon PIXMA MX310 All-In-One Printer

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