Are you using original Cartridge or a compatible one? One possibility is you didn't remove the sticker on the top which covers the air hole., please run a cleaning cycle from your pc before printing and take a nozzle check print.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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your black ink cartridgegot bad sprayernozzles now you gotta replace it and why the other color one is not bad yet cus printer as will known will depend on black ink far more so the blackcartridge is heated up more times
Yes, these machines are designed to only function if all inks are present and meet minimum requirements. Not doing so could result in damage to the print head. The large black ink, the 5, is also a pigment based ink and highly prone to clogging. Letting this machine sit for extended periods of time unused can also cause damage, possibly irreparable, to the print head. We typically recommend people using these style machines always keep a back up set of cartridges on hand to avoid issues.
The large black ink cartridge is used for printing text and other general black printing. The small black cartridge is used when printing graphics and other fine details. Each cartridge feeds to a different part of the print head, which is used for different purposes.
If you need to replace an ink cartridge in your printer, please follow the
To confirm which ink cartridge requires replacement,
please use the printer's control panel (there is a black ink out indicator, as
well as a color ink out indicator ), or the Status Monitor in your computer.
Red light flashing - Low ink Red light solid - Out of ink
Open the printer cover and press the INK (Cleaning) button for 3 seconds. The
print head moves to the center and the lights flash. 2. Lift up the ink
cartridge clamp. The cartridge rises up from its holder. 3. Remove the
cartridge and dispose of it carefully. If ink gets on your hands, wash them with
soap and water. If ink gets in your eyes, flush them immediately with water.
4. Unpack the new ink cartridge and remove the yellow tape. You must remove
the yellow tape from the top of the cartridge. Do not remove the clear seal
underneath the cartridge. Do not touch the green circuit board on the back of
the cartridge, or you may inhibit normal operation and printing. 5. Tilt the
new cartridge toward you slightly as you insert it. Lower the cartridge so that
the tabs rest on the hooks. Do not place the cartridge tabs under the hooks.
6. Press down firmly on the ink cartridge clamp until it snaps in place.
7. If you need to replace the other ink cartridge, repeat steps 2 through 6
before continuing with step 8 (to move printhead over to color (if black was
replaced first) press the cleaning button once). 8. Press the INK (Cleaning)
button once, and close the printer cover. The printer begins charging the ink
delivery system. 9. Wait until ink charging is finished (the power light
stops flashing and the red error light goes out).
The PGBK cartridge is a pigment black ink, while the others use a dye for coloration. The pigment black is used when printing text and other documents. The dye ink is used when printing photos and other colored documents. The dye black is used in conjunction with the color (dye) inks to provide tinting and color gradation, and therefore is not used nearly as much as the pigment black unless you use your printer only for printing photos.
If you're printing text and documents, you will need to buy another pigment black (PGBK) cartridge.
The light you describe is the ink light. When that light is blinking, try this.
Turn on the printer. Open the front cover and look at the carrier for the ink cartridges. There is a white arrow right above the latch for the color cartridge. Once the carrier stops moving, the white arrow should be pointing to a symbol which represents the problem (the reason the light is blinking.) Examples are low ink black, low ink color, sick black ( replace ) , sick color ( replace ).
IF you have just replaced your black cartridge, you might need to replace your color cartridge too. This printer will not work without both ink cartridges installed and full. You cant print with a full black and an empty color cartridge unfortunately, even if you only want to print black.