Question about Epson Stylus CX5400 All-In-One InkJet Printer

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Paper ALWAYS jams!

No matter what I do, the paper doesn't feed right and it always jams! I can't stand this printer! How do I fix the paper feeding problem so it won't jam? I've already made sure the pages aren't bent, and made sure the defaults are all set. HELP

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Check if there are any paper leftovers inside the printer from previous printing jobs and make sure there isn't any strange objects that may have fall down in the paper loading tray.
Also put the printer upside down and move it up and down to see if anything that may have fall in the paper path, can get out of the printer.

Posted on May 05, 2008

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Printer keeps saying i got a jammed paper there is no jammed paper


There are many places in a printer where a small piece of paper can get stuck. It's not always a sheet of paper. Open all the access panels and check the roller track for pieces of paper. If it is clear, unplug the printer for a few seconds and the plug it back in. This should clear the problem if it was in error. Also check the paper feed for too many sheets stuck together jamming the feed. Before loading paper always "fan" the paper first to avoid sheets being stuck together.

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Perhaps there is paper still jammed inside the printer that you cannot see (or little bits from a previous jam)

1) Turn off the power
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  2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
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  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
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  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
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Get a Q-Tip and alcohol. Wet Q-tip with alcohol. Stand in front of the printer and look down where the paper feeds through. On the righthand side you will see a big roller that pulls the paper through and a little one right up under that. Clean both of them with the alcohol and Q-tip. Press the paper feed button and as it trys to act like it is feeding the paper, clean the roller with the Q-tip. Do this until the paper feeds through correctly.

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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Check to see if something isn't blocking the paper path.

You could try cleaning the feed rollers as well.

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If no jam light shows when power is turn on and machine comes to ready and then you send a job to printer and it then shows jam then it is the feed roller or sometimes the feed clutch

If on the other hand it always show jam then there is or a switch is stuck.

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