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Kenmore refrigerator model 253.68989801. Inside/bottom of freezer door keeps accumulating ice. I think gasket is faulty??? It is not flush against fridge when I close the door and I can feel cold air with my hand. Tried looking up this model number on repair part websites, and they say it is incorrect!! Help??? I am not stupid....I am reading the number directly from the door.

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Refrigerator is about 13 years old, items in the refrigerator section are freezing up ice accumulating in bottom of freezer, is it worth it to get fixed?


=if it is worth getting fixed or not is up to you. many times the ice build up is cased from an improper fitting door gasket or a stopped up condensation drain line. try thawing out the freezer first. empty it, remove all the contents then leave the door open. after a wile it will become room temperature and all the ice will melt. look to the back of the freezer for a drain line, yo might find a small hole. flush it out with warm water in a squeeze bottle. you might be able to unclog the line and you problem should be solved.

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The defrosting heating element may have burnt out. Also if the gasket around the door/drawer isn't sealing correctly moisture from the air leaking in could be condensing inside and then freezing causing the build up.

Please rate my response.

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1 Answer

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Unplugging for an hour won't allow it to defrost if that is what the problem is.

Look inside the freezer at the back wall. Look for heavy accumulations of ice building on the cooling coil, which is behind the back wall panel. You may have to look in the louvers or past where the evap fan is located.

Once we know if there is heavy frost or ice there, we'll have a better idea how to resolve. Is there any warranty on this refrigerator that you know of, besides the 5 year compressor warranty?

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1 Answer

We have Kenmore side-by-side door refigerator, recently we found a problem with freezer, all the items any type of containers are getting iced in the form of a thin layer.even the sheves and most of the...


1)The door gasket on the freezer door helps keep the cold air in and the warm air out. If the gasket is dirty or damaged, it may prevent the door from closing properly, which can lead to frost buildup on your freezer walls. To make sure the door is sealing, slip a dollar bill or a sheet of paper between the gasket and the freezer and then close the door. If the bill or paper pulls free with little or no resistance, the gasket isn't sealing properly. Wipe the gasket with a damp cloth to remove dirt, grease and other residue. If the gasket is damaged, replace it with a new one. Sometimes frost can accumulate on the back panel of your freezer if the door is open too long or too often. When you open the door, you let warm, humid air inside, and this condenses and freezes. Make sure there are no packages preventing the door from fully closing, and limit how often you open the door by removing what you need all at once.
2)Ventilation is important because it ensures your freezer stays cold. If something inside the freezer blocks the internal vents, the freezer may become warm, causing condensation to form on the walls, and eventually leading to frost buildup. When loading your freezer, make sure there are no items resting against the rear wall of the freezer and space the contents out as much as possible to improve ventilation.
3)Side-by-side refrigerators with a built-in ice maker may accumulate frost if the flap on the ice dispenser doesn't close properly. This allows warm air to enter the freezer side, condense and freeze, causing frost buildup over time. Open the freezer door and examine the flap inside the ice chute. It should be flush against the housing. If it is not, empty the ice bin and make sure there is no ice or debris preventing the flap from closing.
4)If your freezer door closes properly and nothing is keeping it open, frost buildup on the back panel may indicate a problem with the freezer's self-defrost system. The self-defrost system turns off the compressor for a short time every six to 12 hours so it can turn on the defrost heater. This melts any frost buildup on the freezer coils, and the water drains to the pan beneath the freezer. If this component fails, frost continues to build. Move the contents to another freezer and turn your freezer off for 24 to 48 hours to manually defrost the interior. If frost builds up again, contact a qualified appliance repair technician to inspect the defrost timer and repair the problem.

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