Question about Microsoft Windows Vista Ultimate Edition
I know this sounds like a stupid request, but I recently purchased a new laptop with Vista Home Premium 64-bit installed (OEM key on sticker); I used ABR to get at the key, and I tried to purchase a set of disks both from HP and Microsoft...no dice.
I found this on the MS site: backup disks
In short, I wasnt to blowout all this bloat from HP and do a fresh install...problematic when you are not given the disks and no one will send you any. I tried to get the Windows Anytime upgrade disks...nothing.
I entered my key in the MS site, but since I didn't purchase the original OS through them (OEM install by HP), they won't accept it.
Any ideas? :)
I called, complained, and received the recovery disk; for the record, as part of the 'recovery' partition for newly-shipping HPs, they put the files on the drive to make your own recovery disks...but they sent me a set, too, neither of which had the Windows Anytime Upgrade files or hidden (WAU) folder like some models.
I won an eBay auction for the WAU disk (says 32-bit, but I understand the serial dictates the install, so should be able to install the 64-bit home premium from that disk) for $.99, so rather than install using the files I just downloaded, I'll be a good boy and install when I get the disk.
Thanks anyway, guys...really wish I could have placed an order for the 64-bit version with SP1 through the MS site, but I guess they want me doing things differently...so be it.
Posted on May 12, 2008
Unfortunately none of the PC manufacturers, with the exception of Toshiba and Dell, ship with recovery disks anymore. Instead, you have the option to create recovery disks after you purchase the computer. HP for example, used 3 DVD-R's to create recovery disks. And when you use those discs to recover your system it will revert it back to the way it was when you purchased it. So unfortauntely, the only way to get a set of recovery discs is to purchase them from HP. They cost about $30 on average. And unless you want to just purchase a new full copy of windows, purchasing the recovery discs are the only way to recover your system... legally.
To order HP's discs, just go to their support site at www.hp.com and search for your model number. It will then give you the instructions on how to order your specific discs.
Posted on May 06, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
169 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: