Question about Whirlpool Duet 7.0 Cu. Ft. Capacity Plus Electric Dryer

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Our new Whirlpool Duet steam electric dryer shuts down and the door opens minutes into the cycle. Unit is level so don't know what the problem is.

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The latch is likely out of adjustment or broken.

1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.

Now plug the washer back in and test operate. NOTE: You can run diagnostics on these washers by referring to the tech sheet provided by the manufacturer. The tech sheet is located behind the lower panel under the door, or along the interior cabinet walls. Included, are instructions on how to run diagnostics and troubleshooting tips associated with the list of fault codes. It is recommended that this tech sheet remain inside the washer to prevent it from being lost.

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Posted on Sep 30, 2010

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  1. Lid Switch Doesn't Latch
    • A Whirlpool Duet dryer has a latch on the interior frame of the door. It essentially locks the door closed when the dryer is operating to keep you from opening the door and becoming injured by the tumbling drum. The dryer can only run when the latch is secured. If the latch breaks, a dryer might start but shut off prematurely. Open the door and press the latch down with your finger. It should make a ticking sound when you release it. Replace it if it doesn't.

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    • A dryer's power cord delivers electricity from the electrical outlet to the machine. If the power cord isn't firmly plugged into the outlet, it can interfere with the electricity transfer. While your Whirlpool Duet dryer might start, it probably will shut off soon afterward if the cord is wobbly. Also, if cords wires are visible through the rubber encasing, the cord might be defective. Though the dryer turns on, a faulty power cord might not be able to sustain the dryer's long-term operation.


    Triggered Thermal Fuse Faulty Control Panel
    • The Whirlpool Duet dryer's control panel operates with the support of multiple wires that link to various dryer components. After you choose a drying setting and turn on your dryer, the control panel begins running elements of the dryer. If one of the wires fails, it can disrupt the performance of your dryer. Contact a dryer repair specialist if you suspect that the control panel might have short circuited. If your dryer is still under warranty, rather than replace the corrupt wire, he might recommend replacing the entire panel.



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