Question about Samsung UpStage SPH-m620 Cellular Phone

4 Answers

Upstage won turn on

It only turns on when its plugged up with the charger and it stays on for about 2 minutes before it turns back off. ive tried hitting the reset while holding the 'end' button...nothing

Posted by on

  • 8 more comments 
  • SamsungUpsta May 16, 2008

    I have the same exact problem with my phone

  • zellda May 27, 2008

    I am having the exact issue with my six month old Upstage. Every feature works perfectly when using the AC adapter but only for about one minute then it turns off and says "charging". Even with the external battery pack attached I cannot turn the Upstage on without plugging it in via the AC adapter. I opened the phone up (four screws, one in each corner and everything looks intact. The battery connection (copper ribbon) looks fine also but I agree that all of the symptoms point to that ribbon needing replacement. If it was the internal battery then when I attach the external battery everything should work.

    Where can I find a replacement battery connection and, while I'm in there, a new battery? Thanks for any comments or suggestions.

  • Snoopy2Rulz May 30, 2008

    my upstage is turned off.It doesnt turn on unless it is on its charger.When I turn it on, it only stays on for like 30 seconds. What do I do?

  • Anonymous Jun 10, 2008

    i have the exact same problems, and i've also had my upstage phone for about 6 months. one day, it just turned off then when i charged it, it turned on, then turned off again. i've tried resetting it, but it only stays on when charging, then it turns off and on the screen, it says, "charging"..... help?

  • nicole_payge
    nicole_payge Aug 04, 2008

    Same deal. The phone only powers up while on the charger then only stays on for a minute or so before turning off again. Blinks randomly, the music side goes crazy if I try and use it. Has anyone found a solution that works?

  • Anonymous Oct 07, 2008

    Same exact problem dude

  • dlo1479 Oct 09, 2008

    I have the same problem i have had this phone for almost a year now and it sucks i had to send it in to sprint 3 times because it broke and i didnt even drop it. And now my phone only works when plugged into the charger and its only on for like a minute then it turns off and it keeps flashing charging. Its really annoying i suggest just getting a new phone because this one sucks so bad. To much stuff in just one little phone.

  • Anonymous Dec 17, 2008

    grrr. i have the samee problem. but my phone only works when i have the battery pack on, which i think it does taht coz teh main battery must be dammaged or something. so only the backup works. but the battery runs outt soo fast >.<

  • pico-one Jan 01, 2009

    I've been loking for a way to replace the battery on this phone does anyone have an idea of how to do this or know of a sight that may explain how to do this

  • Anonymous Mar 30, 2009

    Same thing for me ..... if anyone knows what to do i really want a real solution!!! thanks!!!



4 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.


    An expert that has over 500 points.

  • Expert
  • 218 Answers

U must get its software updated from samsung service center

Posted on May 19, 2008


My phone was doing something like that except it would work without being plugged in but then would go off unexpectedly! It wouldnt even make the little powering off noise it would just go off at random times with a full charge. and it would freeze up too!
So i called sprint and they sent me a new phone!

Posted on Jun 05, 2008


Theres a battery inside and the strip that connect the battery to the phone must have broken the battery has some play in as i have opened it when i had that problem take it to the service center so they can give you the same piece of sH*T phone

Posted on May 19, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My phone worked for about 3 days then today it would'nt send texts or calls,wheni tried 2 send a text it said "error 34" adn when i tried 2 call it said out of range so i turned it off and it did the same thing and would'nt come back on i've only had the phone for about a month!

Posted on Jun 11, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My phone turned off yesterday n now won't turn back on at all. What do I do I need to use it today

Try these few simple steps.

1. Remove battery.
2. Wait 30 seconds then replace battery
3. Plug in your phone charger.
4. Leave for 10 minutes.

Now try to switch on your phone.

If it doesn't switch on, take back to where it was purchased.
It may just be a charger problem but it could also be charger port or phone hardware.

Jun 17, 2011 | HTC Desire Cell Phone

1 Answer

My little buddy won't turn on, it's charged, plugged into computer. green light won't come on at all. I held the power button on for 10 -15 sec with no response.

I have 2 of these devices. Try using a cellular phone charger with the same plug at the end and plug it in. I have waited 5-10 minutes after doing this and they have come back to life and turn on. Maybe it will work for you.

May 14, 2011 | Insignia GPS

1 Answer

Sidekick lx2009 wont turn on & when charging it turns on & OFF!

try plugging it in to the computer or try a new battery

Sep 01, 2009 | Sharp Sidekick LX Smartphone

1 Answer

My stupid samsung upstage!!!

Well there is one simple solution you need a replacement battery find the nearest cell phone mechanic or dealer and get a replacement battery for your model cell phone, this wiil work i'm sure

Jun 15, 2009 | Samsung UpStage SPH-m620 Cellular Phone

4 Answers

Samsung upstage wont turn on

emann023 - Thank You So Much!
I put the battery wallet away a long time ago since it is so stupid looking. After seeing your post I went and tried it out, it still didn't work, but then I turned it on and immediately plugged it in and it's working!

The phone is still **** and broken, but now I can get my numbers out of it! Thank You So Much! I'm sure if I brought it to Sprint I would get the 'Sprint Shuffle' and no help whatsoever.


Sep 09, 2008 | Samsung UpStage SPH-m620 Cellular Phone

2 Answers

Wont turn on

The most likely problem is your battery. Unfortunately, it appears you battery needs to be replaced at this point.

Jun 23, 2008 | Samsung UpStage SPH-m620 Cellular Phone

1 Answer


u must insert charger in it, if it lights up then go to samsung service center they will do it themselves dont try to get it repaired by any local mechanic

May 16, 2008 | Samsung UpStage SPH-m620 Cellular Phone

2 Answers

Phone wont turn on or off

just open your phone clean your keypad than reattech mobile every parts,do wih care,dont do in hurry,

than charge your mobile battery 10 mins or more than try to start your phone.


May 16, 2008 | Samsung UpStage SPH-m620 Cellular Phone

1 Answer

Completely frozen ~!!!!!

take the battery out for 30 secs

and reboot the phone if that doesnt fix it then you may need to reflash it to repair it

let us know how yu get on


Jan 31, 2008 | Samsung UpStage SPH-m620 Cellular Phone

Not finding what you are looking for?
Samsung UpStage SPH-m620 Cellular Phone Logo

255 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Cell Phones Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Ronny Bennett Sr.
Ronny Bennett Sr.

Level 3 Expert

6927 Answers

Are you a Samsung Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides